MOHAMMED JALLOW
Calverton, Nottingham
Summary
A highly skilled professional with expertise in dispute resolution, office management, and system implementation. Proficient in Microsoft Office, MS Project, and Primavera, with a strong ability to manage Gantt chart schedules. Demonstrates exceptional relationship-building skills due to a gregarious nature and affability. Experienced in invoicing, procurement management, and creative problem-solving. Competent in technical drawing and CAD using Autodesk, with familiarity with the RIBA plan of works. Knowledgeable in sustainable design and SMART development implementation. Possesses entry-level web design skills and produces graphic design for official documentation to a professional standard.
Overview
14
14
years of professional experience
Work history
Employment & Self Employment Advisor
Reed in Partnership
Derby, Derbyshire
03.2024 - Current
- Assisted caseload of 50 clients with setting career goals, acquiring credentials & access to funding.
- Business development & networking; linking clientele to businesses before starting recruitment drives.
- Professional behaviours coaching for young clients & guiding senior clientele through the new digital labour landscape.
- Presentations & Workshop operation; providing information on labour rights, tax & insurance & entitlements.
- Delivered workshops on interview skills, resulting in higher client self-assuredness.
- Advocated on behalf of clients to prospective employers; facilitated successful negotiations.
Remote Office Manager & Quantity Surveyor
IMSA
08.2016 - 03.2024
- Managing communications & IT
- Oversaw office budget to responsibly allocate equipment and resources.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
- Maintained company records in compliance with legal requirements.
Customer Service Representative
Blinds
Nottingham
05.2018 - 08.2023
- Assisted customers with varying questions using knowledge of thousands of products and service expertise
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes, unique & improvised where necessary
- Answered 35-70 daily customer telephone calls promptly and improved on-hold wait times
- Upsold new products and accessories to customers, capturing significant increases in add-on sales.
Project / Construction Planner & Contract Manager
MSES
01.2020 - 01.2021
- Providing support to Project Director, Prepare, review and update of project plans and schedules (using MS Project, Primavera or other), Contract Management support, Scheduling of resources and maintaining all project communications and also preparing reports and when necessary bids and offers, request for proposals, task orders et cetera
- Managing foreign project accounts
- Provide all backstop support to Project Director and worked on Kamanga Airport Project
Receptionist
Hidden Hearing & Guarding UK
Nottingham
12.2016 - 07.2017
- Delivered front-of-house duties to elderly clientele in a warm & professional manner
- Answered 10s of telephone calls per day, compiling detailed notes and promptly forwarding them as required
- Provided clerical support to company employees, including copying, faxing, and file management
- Managed bookings using bespoke software to schedule, cancel and re-arrange appointments.
Project / Construction Planner & Contract Support
MSES
07.2016 - 02.2017
- Backstopping and project planning support for MSES Airport Expert Adviser with Egis Avia on new Oumtounsy International Airport, Nouakchott
Quantity Surveryor & Contract Support
MSES
10.2015 - 12.2015
- Collation and Report writing for MSES Airport /Aviation Consultant with IOA-APA on the Global strategy, masterplan and action for Airports/Aviation for ECOWAS (May -Aug 2015)
- All other assignments including writing specifications and quantity surveying and bill of quantities and issuing RFPs and RFQs.
Intern
Vinci, Construction Youth Trust
Nottingham
02.2014 - 02.2014
- A short-term work placement during college winter break with Vinci working on new tram lines and bridge located at Queen's Medical Centre, Nottingham
- Involving:
- On-site Levelling, along with junior engineers took levels for tramline placements, which needed correct within a tolerance of millimeters,
- Checking subcontractor invoices to ensure documentation of works & frictionless payment,
- General clerical work cataloging plans, documentation & sending email
Engineering Assistant
MS Engineering Services
07.2011 - 09.2011
- The Gambia & Senegal), on the Banjul International Airport Improvement Project Phase II
- Demonstrated open communication & collaborated with various teams
- Completed assigned work within deadlines and to company standards
- Took on additional tasks at the manager's request
Education
Bachelor of Science: (Hons) - Quantity Surveying & Commercial Management
Nottingham Trent University
06.2020
LVL3 Subsidiary Extended Diploma - Construction
New College Nottingham
06.2015
Skills
- Dispute resolution & Crisis intervention tactics
- Office management
- Proficiency with Microsoft Office Excel, general IT, MS Project, Primavera
- System implementation & Gantt chart schedule management
- Relationship-building due to gregarious nature & affability
- Invoicing, receipts & procurement management
- Creative problem-solving & improvisation
- Technical drawing & CAD (Autodesk) implementation
- Familiarity with RIBA plan of works
- Data entry proficiency & accounting
- Recruitment database navigation
- Confidentiality assurance & client advocacy
- Knowledge of latest sustainable design & SMART development implementation
- Entry level web design
- Competent graphic design for official documentation to professional standard
- Charismatic public speaking
- Strategic planning
- Motivational Speaking & Empathic coaching
- Mentoring, Upskilling & systems training
- Upselling
- Business Development
- GDPR Compliance & Administrative Quality Assurance
- Performance monitoring & statistical analysis
Languages
English
Native
Wollof (Senegambian)
Native
Timeline
Employment & Self Employment Advisor
Reed in Partnership
03.2024 - Current
Project / Construction Planner & Contract Manager
MSES
01.2020 - 01.2021
Customer Service Representative
Blinds
05.2018 - 08.2023
Receptionist
Hidden Hearing & Guarding UK
12.2016 - 07.2017
Remote Office Manager & Quantity Surveyor
IMSA
08.2016 - 03.2024
Project / Construction Planner & Contract Support
MSES
07.2016 - 02.2017
Quantity Surveryor & Contract Support
MSES
10.2015 - 12.2015
Intern
Vinci, Construction Youth Trust
02.2014 - 02.2014
Engineering Assistant
MS Engineering Services
07.2011 - 09.2011
Bachelor of Science: (Hons) - Quantity Surveying & Commercial Management
Nottingham Trent University
LVL3 Subsidiary Extended Diploma - Construction
New College Nottingham
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