Summary
Work History
Education
Skills
Affiliations
References
Timeline
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MOHAMMED ISLAM

MOHAMMED ISLAM

Dudley

Summary

Charismatic and results-driven sales leader with a proven track record of building and scaling trade sales divisions from the ground up. Over 10 years of experience in field sales, client relationship management, team leadership, and strategic business development. Adept at conducting high-impact one-to-one meetings, delivering compelling group presentations, and converting cold outreach into long-term partnerships. Skilled in managing remote teams, credit control, and representing brands at trade shows and events. Comfortable travelling extensively and confident in dynamic, client-facing environments.

Work History

General Manager (Sales Leadership & Business Development Focus)

Emantis
Birmingham, West Midlands
01.2018 - 04.2025
  • Built trade sales division from £0 to £3 million annual revenue.
  • Led field sales meetings UK-wide; generated new business via cold calls, drop-ins, and scheduled visits.
  • Presented to audiences ranging from SMEs to large corporates.
  • Recruited, trained, and remotely managed trainee sales team.
  • Developed structured training system; drove consistent team growth.
  • Managed credit control and debt recovery; maintained strong client relationships.
  • Represented company at trade shows and events; boosted brand visibility and lead generation.
  • Launched new product range using recycled PET felt from concept to market.
  • Worked with designers and manufacturers to align products with commercial and visual goals.

Team Leader

Royal Bank of Scotland
Birmingham, West Midlands
01.2009 - 01.2018
  • Progressed through roles in mortgage sales, underwriting, customer service, compliance
  • Promoted to Team Leader; managed team in high-volume call centre
  • Enforced KPIs: 10+ calls per hour, idle time under 1 minute
  • Delivered coaching, 1:1s, appraisals to improve performance
  • Exceeded sales targets, team KPIs; received multiple performance awards
  • Trained team on compliance, objection handling, customer engagement
  • Maintained accurate records using multiple CRM systems
  • Ensured compliance with FCA regulations, internal policies
  • Supported contingency plans during peak demand, operational disruptions

Telesales Executive

HSBC, Birmingham
Birmingham, West Midlands
01.2002 - 01.2009
  • Made high-volume outbound cold calls using dialler
  • Exceeded £40,000 monthly new business target
  • Met KPIs for call volume, conversion
  • Updated customer records in CRM systems
  • Maintained compliance with financial regulations

Education

BSc (Hons) - Economics & Marketing

University of the West of England
Bristol
09.1999 - 06.2002

A-Levels - Business Studies, Law, Communication Studies

Halesowen College
Halesowen, Dudley
09.1997 - 06.1999

Skills

  • In-Person Sales Meetings
  • Cold-Call Sales
  • Business Development
  • Remote Team Leadership
  • Training
  • Strategic Account Growth
  • Relationship Management
  • Trade Show Representation
  • Public Speaking
  • Credit Control
  • Debt Collection
  • Field Sales
  • Territory Expansion
  • Product Launches
  • Brand Building

Affiliations

  • A dedicated family man with a passion for martial arts, fitness, travel, and cooking. I enjoy exploring global cuisine with my children and bonding over anime. A loyal supporter of Arsenal Football Club.

References

References available upon request.

Timeline

General Manager (Sales Leadership & Business Development Focus)

Emantis
01.2018 - 04.2025

Team Leader

Royal Bank of Scotland
01.2009 - 01.2018

Telesales Executive

HSBC, Birmingham
01.2002 - 01.2009

BSc (Hons) - Economics & Marketing

University of the West of England
09.1999 - 06.2002

A-Levels - Business Studies, Law, Communication Studies

Halesowen College
09.1997 - 06.1999

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MOHAMMED ISLAM