Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Mohammed Islam

London

Summary

Dedicated advocacy professional with experience representing clients from diverse backgrounds. Educates and guides individuals using expert knowledge in up-to-date legal rights and entitlements. Proactive and adaptable to meet evolving case demands.

Overview

23
years of professional experience

Work history

Tower Hamlets Friends & Neighbours
London

Befriender Advocate
08.2010 - Current

Job overview

  • Performed thorough risk assessments to deliver appropriate client care.
  • Used knowledge of relevant national and local legislation and policy to enable client to communicate and seek resolutions to raised issues.
  • Worked with multi-skilled team of advocates delivering direct advocacy support to variety of clients in range of settings.
  • Provided professional oral and written advocacy for clients.
  • Conduct initial assessments to identify the needs and issues of service user.
  • Engage with service users to understand needs better and deliver excellent service.
  • Plan and deliver activities to improve their quality of life.
  • Apply for benefits according to their eligibility
  • Create health and well-being plan for individuals to meet their needs.
  • Signpost service users to other relevant organisation to access to the services that they need.
  • Mentors and induct the volunteers.
  • Maintaining accurate documentation, meeting legal requirements, reviewing, and updating documents and ensuring all documents are safely stored and readily accessible for my manager.
  • Prepare spreadsheets, meeting presentations, reports, or databases, among other tasks.
  • Maintain confidentiality and raise safeguarding issue.

Perfect Fried Chicken
London

Crew Member
04.2000 - 08.2010

Job overview

  • Flexibly took on various roles to support workflow.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to take payments and process orders.

Education

M C College
Sylhet/ Bangladesh

BSS from Social Science

University overview

Skills

A conscientious and professional individual with experience in providing befriending and advocacy service to vulnerable adults managing resources, ensuring the services same strategic direction to achieve business mission I am a dedicated and proactive member of staff of Tower Hamlets Friends and Neighbours with the proper utilisation of these varied business experience’s proven ability to improve working environments and a commitment to the organization I am fluent in English, Bengali, and Sylheti dialect I also understand Hindi and Urdu

Languages

English
Fluent

Timeline

Befriender Advocate
Tower Hamlets Friends & Neighbours
08.2010 - Current
Crew Member
Perfect Fried Chicken
04.2000 - 08.2010
M C College
BSS from Social Science
Mohammed Islam