Mohammed Irfan
Wakefield,West YorkShire
Summary
Dedicated General Manager with over 10 years of experience in the motor industry, specializing in operational problem-solving through analytical and critical thinking. Proven track record in motivating teams and developing proactive business strategies that enhance sales and profitability. Strong leadership skills focused on streamlining operations to reduce costs and improve efficiency. Committed to delivering exceptional results in dynamic environments while driving organizational change.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work history
General Manager
Enkae Prestige Motors
Huddersfield, Kirklees
01.2024 - Current
- Oversaw daily operations to ensure seamless organisational functionality.
- Introduced five primary lenders, increasing average finance deal revenue from £300 to £2000.
- Streamlined sales process by implementing personalised video responses, driving 25% monthly sales growth.
- Established new cost-cutting processes learned at Sytner, reducing monthly expenses by 30%.
- Ensured SAF accreditation for all staff members.
- Researched and sourced alternative suppliers for car parts, achieving a further 10% monthly cost reduction.
- Fostered positive in-store morale, achieving zero staff turnover compared to previous high rates.
- Spearheaded strategic planning initiatives, aligning operations with stakeholder interests.
- Maintained compliance with relevant legislation while overseeing financial administration controls.
Head Of Sales
Sytner
Wakefield, West Yourkshire
12.2015 - 01.2024
- Achieved record sales of 669 cars in one year as Sales Executive at Sytner.
- Promoted to Business Manager, recognised as Best Business Manager in Yorkshire division.
- Promoted again to Sales manager were I managed a team of 15 Sales Executives, consistently outperformed three competing teams.
- Advanced to Head of Sales, overseeing 12 Business Managers and four Retail Managers.
- Reduced company operating budgets through strategic staffing and inventory management.
- Scheduled and managed over 58 staff members to ensure operational efficiency.
- Monitored financial data to meet and exceed budget targets.
- Trained employees on best practices to minimise discrepancies and enhance performance.
Area Manager
EE
Leeds, West Yorkshire
01.2008 - 12.2015
- Drove revenue increases by 35% through innovative promotional strategies across 7regional stores.
- Managed operations of £4 million organisation, including budget planning and forecasting.
- Transformed underperforming teams, enhancing productivity and increasing sales by 5%.
- Reduced inventory shrinkage by 25% through meticulous monitoring of daily operations.
- Developed and deployed incentivised sales contests to uplift team morale and performance.
- Exceeded sales forecasts by 15% through exceptional customer care initiatives.
- Applied leadership expertise to address performance issues, motivating staff to achieve KPIs.
- Reduced staff turnover by fostering a positive working environment.
General Manager
B&Q
Halifax, Calderdale
01.2006 - 12.2007
- Increased profits by 12% through strategic planning and effective team leadership.
- Recruited top-performing candidates to enhance staff retention and performance.
- Monitored team performance, identifying improvement opportunities and implementing solutions.
- Delivered business strategy that enhanced revenue and operational efficiencies.
- Tracked KPIs to ensure profitability and timely delivery of targets.
- Researched industry trends to optimise service and product offerings.
- Built and maintained strong, long-term customer relationships through proactive account management.
- Empowered staff to drive continuous improvement and foster company growth.
Education
Certificate of Higher Education - Business Management
Leeds Beckett University
Leeds 01.2005 - 01.2007
GCSEs - English, Maths, Science, Geography, Urdu, PE, RE, Art, Drama
Westborough High School
Dewsbury, Kirklees 01.2000 - 09.2005
Skills
- Multi-site operations
- Policies and procedures implementation
- Change management
- Profit and loss analysis
- High-pressure environments
Relationship building
- Customer service excellence
- Product knowledge
- Staff recruitment and retention
- Decision-Making authority
- Sales forecasting
- Result-Driven approach
Timeline
General Manager
Enkae Prestige Motors
01.2024 - Current
Head Of Sales
Sytner
12.2015 - 01.2024
Area Manager
EE
01.2008 - 12.2015
General Manager
B&Q
01.2006 - 12.2007
Certificate of Higher Education - Business Management
Leeds Beckett University
01.2005 - 01.2007
GCSEs - English, Maths, Science, Geography, Urdu, PE, RE, Art, Drama
Westborough High School
01.2000 - 09.2005
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