Mohammed Hamood
Wembley
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Cashier/Host
Nova
01.2025 - 11.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Cheat Meals
01.2020 - 03.2022
- Delivered outstanding customer service by understanding customer needs and providing tailored solutions.
- Increased sales through suggestive selling techniques and promoting new products.
- Managed inventory, ensuring timely restocking of shelves and accurate product displays.
- Assisted in training new staff, promoting a cohesive and efficient team environment.
- Received recognition for outstanding performance and contributions to store sales goals.
Sales Associate
Tottenham Stadium
09.2023 - 02.2025
- Provide exceptional customer service to stadium visitors, ensuring a positive shopping experience.
- Assist customers in selecting merchandise, answering questions, and offering product recommendations.
- Handle transactions accurately using point-of-sale systems, maintaining cash drawer integrity.
- Maintain stock levels, organize displays, and ensure the store is clean and visually appealing.
- Collaborate with team members to meet and exceed sales targets and objectives.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
BSc (Econ) Degree Program - Economics With A Year in Buisness.
Royal Holloway
Egham, United Kingdom05-2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling
- Client service
- Reliable and punctual
Accomplishments
- Awarded “Employee of the Month” in 2025.
- Exceeded monthly quota 4 times.
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Cashier/Host
Nova
01.2025 - 11.2025
Sales Associate
Tottenham Stadium
09.2023 - 02.2025
Sales Associate
Cheat Meals
01.2020 - 03.2022
BSc (Econ) Degree Program - Economics With A Year in Buisness.
Royal Holloway
Personal Information
NIN: SN815285B