Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mohammed Farhan

Birmingham ,West Midlands

Summary

I'm a passionate and hardworking individual who's driven to deliver the best customer service and leave a positive impact on everyone l interact with. I bring strong communication skills, a friendly attitude and the ability to stay calm and focused under pressure. I work extremely well in a team but I'm also confident working independently and taking initiative when needed. I thrive in fast paced environments and can adapt quickly to new situations or challenges. I'm highly organised, always on time and take pride in finishing tasks to a high standard whether it's in a work setting or completing my college assignments. I'm reliable, approachable and always ready to go the extra mile to help others and get the job done right.

Overview

4
4
years of professional experience

Work history

volunteering

SIFA Fireside
Birmingham, West Midlands
04.2025 - 04.2025

This job required me to support the homeless individuals by offering them meals, conversations and a welcoming environment helping and ensuring they feel seen and respected. This allowed me to expand on my communication skills and teamwork skills as I worked and communicated with others around me it also made me more aware of what was going on in society.

Volunteering

Poppy Day service
Birmingham, West Midlands
02.2025 - 02.2025

Volunteered at a daycare center that served individuals with diverse needs, including those who used wheelchairs and individuals with Down syndrome. I provided attentive support and supervision during various daily activities, ensuring a safe, inclusive and engaging environment. I actively participated in and facilitated recreational and educational tasks, helping foster a sense of belonging and emotional well being for each participant. My involvement contributed to creating a welcoming atmosphere where all individuals felt valued, respected and empowered.

Volunteering

Joseph chamberlain college
Birmingham, West Midlands
06.2024 - 06.2024

Volunteered at Joseph Chamberlain College to raise awareness about cancer. I worked collaboratively with peers to organise awareness campaigns and events aimed at informing students about cancer prevention and support. This experience strengthened my teamwork, leadership and public speaking skills while contributing to an important social cause. I was able to raise over £200 for this cause within a day.

Mandatory work experience

Cromwell primary school
Birmingham , West Midlands
07.2022 - 07.2022

Completed work experience at Cromwell Primary School in 2022, which consisted of me assisting in the nursery department. Responsibilities included ensuring the safety and well being of young children while engaging them in various activities such as physical education, drawing and painting. this allowed me to gain hands on experience in child supervision, early years development and classroom support.

Football captain

Heartlands academy
Birmingham , West Midlands
12.2020 - 07.2021

Appointed Football Team Captain in Year 7 during secondary school, demonstrating early leadership skills and a strong sense of teamwork. Took initiative in organising and leading training sessions, motivating team members and fostering a collaborative and supportive team environment. I developed communication, responsibility and decision-making skills through on field leadership.

Education

A-Levels - Health and Social Care

Joseph Chamberlain College
Birmingham
09/2023 - 08/2025

GCSEs - English language

Heartlands Academy
Birmingham
09/2018 - 08/2023

GCSEs - English literature

Heartlands Academy
Birmingham
09/2018 - 08/2023

GCSEs - Maths

Heartlands Academy
Birmingham
09/2018 - 08/2023

GCSEs - Combined science higher

Heartlands Academy
Birmingham
09/2018 - 08/2023

GCSEs - Enterprise (business)

Heartland’s Academy
Birmingham
09/2019 - 08/2023

GCSEs - History

Heartlands Academy
Birmingham
09/2018 - 08/2023

GCSEs - Health and social care

Heartland’s Academy
Birmingham
09/2018 - 08/2023

Skills

Strong communication and customer service skills

Team player who supports colleagues and works towards shared goals

Organised and able to manage time well under pressure

Quick to adapt and learn new systems or procedures

Confident problem solver with a helpful attitude

Willing to build product knowledge to assist customers

Friendly, approachable, and focused on creating a positive experience

Can speak Urdu fluently

Timeline

volunteering

SIFA Fireside
04.2025 - 04.2025

Volunteering

Poppy Day service
02.2025 - 02.2025

Volunteering

Joseph chamberlain college
06.2024 - 06.2024

Mandatory work experience

Cromwell primary school
07.2022 - 07.2022

Football captain

Heartlands academy
12.2020 - 07.2021

A-Levels - Health and Social Care

Joseph Chamberlain College
09/2023 - 08/2025

GCSEs - English language

Heartlands Academy
09/2018 - 08/2023

GCSEs - English literature

Heartlands Academy
09/2018 - 08/2023

GCSEs - Maths

Heartlands Academy
09/2018 - 08/2023

GCSEs - Combined science higher

Heartlands Academy
09/2018 - 08/2023

GCSEs - Enterprise (business)

Heartland’s Academy
09/2019 - 08/2023

GCSEs - History

Heartlands Academy
09/2018 - 08/2023

GCSEs - Health and social care

Heartland’s Academy
09/2018 - 08/2023
Mohammed Farhan