Mohammed Dabiruzzaman
Glasgow
Summary
Accomplished leader with a proven track record at Radiant Pharmaceutical Ltd, adept in strategic planning and people management. Excelled in fostering team growth, enhancing customer satisfaction, and driving business development. Demonstrated expertise in budget management and organizational development, achieving significant performance improvements.
Overview
25
25
years of professional experience
Work History
Director
Mysha’s Kitchen Bowmore Limited
08.2024 - Current
Chef Manager
Golden Dragon Bowmore Limited
09.2021 - Current
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Director
Fish Bar Limited
05.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Cook Shift Leader
KFC
11.2011 - 01.2017
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Manager on Duty
Excel Fish Bar Limited
10.2010 - 12.2016
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Manager, Institutional Business
Radiant Pharmaceutical Ltd
01.2008 - 02.2010
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Area Sales Manager
Aristopharma Limited
02.2001 - 09.2007
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Medical Representative
Beximco Pharma Limited
07.1999 - 01.2001
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Education
HABC Level-2 - Food Hygiene Certificate
Bridgwater College
Bridgwater, UK2015
SSC - Science
Murmur Shahid Amrita High School
Mirpur, Dhaka, Bangladesh Master Of Business Administration - Marketing
Prime University
Dhaka, Bangladesh Master Of Business - Marketing & Innovation
Anglia & Ruskin University
UK07.2016
PGD Diploma In Marketing - Business Administration
London School of Business And Study
London, UK01.2015
ACCA (F1,F2,F3,F4,F5,F6) - Association of Certified Chartered Accountant
Bristol College of Accountancy
Bristol, UK2013
M Sc - Chemistry
Dhaka University
Dhaka, Bangladesh 1995
Bachelor Of Science - Chemistry
Dhaka University
Dhaka, Bangladesh 1993
HSC - Higher Secondary School Certificate(science Group)
University Laboratory School & College
Dhaka, Bangladesh 1990
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Staff Management
- Organizational Development
- Budget Control
- Budget Management
- Business Planning
- Staff Development
- Charismatic Leader
- Business Development
- Corporate Communications
- Business Administration
- Human Resources Management
- Sales management
- Employee Motivation
- Performance Evaluations
- Management Team Building
- Marketing Strategies
- Sound Judgment
Additional Information
Running two retail businesses in UK successful in a service and refreshment sector. Acquired food safety and catering certificates with my current field !
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
English
Advanced (C1)
Urdu
Upper intermediate (B2)
Timeline
Director
Mysha’s Kitchen Bowmore Limited
08.2024 - Current
Director
Fish Bar Limited
05.2024 - Current
Chef Manager
Golden Dragon Bowmore Limited
09.2021 - Current
Cook Shift Leader
KFC
11.2011 - 01.2017
Manager on Duty
Excel Fish Bar Limited
10.2010 - 12.2016
Manager, Institutional Business
Radiant Pharmaceutical Ltd
01.2008 - 02.2010
Area Sales Manager
Aristopharma Limited
02.2001 - 09.2007
Medical Representative
Beximco Pharma Limited
07.1999 - 01.2001
HABC Level-2 - Food Hygiene Certificate
Bridgwater College
SSC - Science
Murmur Shahid Amrita High School
Master Of Business Administration - Marketing
Prime University
Master Of Business - Marketing & Innovation
Anglia & Ruskin University
PGD Diploma In Marketing - Business Administration
London School of Business And Study
ACCA (F1,F2,F3,F4,F5,F6) - Association of Certified Chartered Accountant
Bristol College of Accountancy
M Sc - Chemistry
Dhaka University
Bachelor Of Science - Chemistry
Dhaka University
HSC - Higher Secondary School Certificate(science Group)
University Laboratory School & College
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