Mohammed Aslam
Summary
Motivated individual recognised for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vendor Specialist
Arrow ECS
04.2022 - Current
- Supporting Broadcom by maintaining strong relationships and working together with a great team. The direct liaison between suppliers and customers to build their business partnerships and offer value added solutions such as pre sales, post sales, working close with the quoting departments and trouble shooting customer problems. I worked close to KPIs and put forward weekly pipeline updates on any outstanding opportunities. I have grown partners by over 10% revenue with Arrow year on year and have regular calls to discuss upsell/cross sell. The role taught me about collaboration and how to manage a CRM efficiently with leads/prospects and forecasting with a strong grasp of Symantec's security offerings. Partnering with Arrow ECS, UK-based organisations can bolster their cybersecurity defenses, meet compliance requirements, and navigate the security landscape effectively with the guidance of a trusted industry expert.
Store Executive
Fossil
06.2021 - 02.2022
- Maintained inventory by checking stock to determine supply levels and ordering new supplies.
- Provided exceptional customer service by answering customer concerns and forwarding messages.
- Monitored retail analytics and visual merchandising technology and adjusted.
- Created repeat business and therefore increased footfall by over 20%
Store Associate
Hollister.Co
04.2016 - 01.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Head Waiter
Pizza Hut
06.2015 - 03.2016
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Managed food resources, memorized orders, and coordinated customer service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Arts - Business Management
Birmingham City University
Birmingham, United Kingdom06.2021
High School Diploma -
Cambridge Regional College
Cambridge, United Kingdom06.2018
Skills
- Cost Reduction
- Logistics Coordination
- Revenue Generation
- Product Demonstration
- Relationship Management
- Issue Resolution
- Time Management
- Teamwork and Collaboration
Certification
- Symantec Email Security.Cloud Opportunity Identification Training Assessment
- Symantec Information Security Assessment
- Symantec Integrated Security Opportunity Identification
- Symantec Endpoint Security
- Symantec Web Protection
Activities and Interests
- Boxing
- Keeping fit
- Podcasts
- Travel Vlogs
References available upon request.
Timeline
Vendor Specialist
Arrow ECS
04.2022 - Current
Store Executive
Fossil
06.2021 - 02.2022
Store Associate
Hollister.Co
04.2016 - 01.2018
Head Waiter
Pizza Hut
06.2015 - 03.2016
Bachelor of Arts - Business Management
Birmingham City University
High School Diploma -
Cambridge Regional College
- Symantec Email Security.Cloud Opportunity Identification Training Assessment
- Symantec Information Security Assessment
- Symantec Integrated Security Opportunity Identification
- Symantec Endpoint Security
- Symantec Web Protection
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