Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Mohammed Amman Miah

East London

Summary

Experienced IT professional with expertise in hardware repair and upgrades, remote desktop support, and IT service transitioning. Demonstrates a proactive self-learning attitude and a strong capability in implementing cybersecurity measures to safeguard systems. Committed to delivering efficient technical solutions while continuously enhancing skills to adapt to evolving industry standards.

Overview

3
3
years of professional experience
1
1
Certification

Work history

IT TECHNICIAN

Osborne Co-operative Academy Trust
Brentwood, Essex
12.2023 - 09.2025
  • Troubleshot and configured personal computer hardware, software applications and peripherals.
  • Created documentation to assist with further analysis of technical issues.
  • Maintained proper security levels and access rights for software and end-user PCs.
  • Conferred with staff, users, and management to establish requirements for new systems or modifications.

IT ENGINEER

Simultech IT Ltd
City of London
02.2023 - 12.2023
  • Diagnosed troubleshooting queries and support requests remotely and on-site.
  • Evaluated current and emerging technologies to assess cost and compatibility.
  • Developed and approved project plans, schedules, and budgets.
  • Established and documented standards to comply with operational and quality requirements.

Education

9 GCSE'S -

Forest Gate Community School
09.2016 - 1 2021

LEVEL 3 BTEC - INFORMATION TECHNOLOGY

Newham Sixth Form College
09.2021 - 7 2023

LEVEL 3 IN IT SUPPORT TECHNICIAN - undefined

Baltic Apprenticeship
12.2023 - 3 2025

Skills

  • Hardware repair and upgrades
  • Remote desktop support capability
  • IT service transitioning
  • Proactive self-learning attitude
  • Cybersecurity measures implementation

Certification

  • Level 3 BTEC National Extended Diploma In Information Technology DDM
  • Microsoft Azure Fundamentals
  • Level 3 IT Support Technician Apprenticeship Pass

References

References available upon request

Timeline

IT TECHNICIAN

Osborne Co-operative Academy Trust
12.2023 - 09.2025

LEVEL 3 IN IT SUPPORT TECHNICIAN - undefined

Baltic Apprenticeship
12.2023 - 3 2025

IT ENGINEER

Simultech IT Ltd
02.2023 - 12.2023

LEVEL 3 BTEC - INFORMATION TECHNOLOGY

Newham Sixth Form College
09.2021 - 7 2023

9 GCSE'S -

Forest Gate Community School
09.2016 - 1 2021
Mohammed Amman Miah