Mohammed Ahmed
England,London
Summary
Diligent and Dynamic marketing Graduate with expertise in developing and executing marketing campaigns, influencer marketing tactics, and driving sales growth. Proven ability to enhance brand awareness through strategic social media strategies, including Instagram, TikTok, and Snapchat content. Skilled in Boosting Brand awareness, email marketing, and Adobe Photoshop. Strong communication skills and a track record of successful team building. Committed to driving customer engagement and delivering exceptional customer service while aiming to leverage these skills for continued career growth in the digital marketing landscape.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Customer sales assistant and Supervisor
JD Sports
London, Islington
07.2018 - Current
- Collaborated with team members to meet daily sales targets.
- Implemented company policies effectively, maintained high standards of service delivery.
- Processed transactions, ensuring accuracy at all times.
- Increased customer satisfaction with prompt complaint resolution by 10%.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Assisted customers in making informed purchasing decisions.
- Handled customer enquiries promptly and professionally, consistently exceeding satisfaction KPIs.
Teaching assistant in special educational needs
Winton Primary School
London, City of London
03.2024 - 02.2025
- Implement planned learning activities/teaching programmes as agreed with the teacher, adjusting activities according to pupils'.
- Participate in planning and evaluation of learning activities with the teacher, providing feedback to the teacher on pupil progress and behaviour.
- Understand and support independent learning and inclusion of all pupils as required.
- Provided one-on-one support to a child with non-verbal communication, autism, and ADHD.
- Working with smaller groups of 10 students for remedial teaching or reinforcing the learning process.
- Helped students adjust, learn, socialise, and report to teachers about possible behavioural issues.
- Implemented the use of Makaton to help a non-verbal child to communicate.
- Ensured the safety of children inside and outside the school premises. E.g., supported children when going on trips.
Teaching assistant in special educational needs
Yurbury Primary school
London, Islington
11.2023 - 02.2024
- Supporting a year 3 child with behaviour management difficulties.
- Assist with the development of individual education and behavioural plans setting challenging expectations for pupils to achieve learning goals.
- Establish trusting relationships with pupils and interact with them according to individual needs and personalities.
- Provide feedback to pupils and teachers on pupil's achievement, progress and any problems that arise.
- Uphold policies and procedures relating to child protection and data protection.
- Participate in planning and evaluation of learning activities with the teacher, providing feedback to the teacher on pupil progress and behaviour.
Social media marketing assistant
Znaniye Foundation
London, City of London
06.2021 - 02.2023
- Created and developed social media posts, images and video effects on different software applications such as Canva, Adobe Photoshop and Dreamweaver.
- Provided Customer Service analysis and tracking performance which is then presented to the team.
- Helping content creators with a variety of upcoming projects and implementing effective social media posts to help them market their posts through using different software applications.
- Created and managed posts on social media and linked building strategies and social media presence.
- Developed interesting online content for the business, such as videos, graphics, and social media postings, to monitor and analyse content success for the company.
- Developed a social media strategy to enhance brand recognition by 10% and assisted the firm in reaching its goals and objectives.
Digital marketing Graduate Intern
Carter Reeves Estate Agent
London, City of London
05.2020 - 11.2020
- Reporting to the Project Managers to create and implement effective social media strategies designed to help clients find new ways to market their business through CRM & SEO, data analysis, content creation and content marketing skills.
- Collaborated with the Project Managers to ensure the workload was delegated accordingly and to work towards stringent targets in line with the organisation's ambitious goals.
- Provide Customer Service analysis and tracking performance which is then presented to the team.
- Created and managed posts on social media and linked building strategies and social media
- Developed interesting online content for the business, such as videos, graphics, and social media postings, to monitor and analyse content success for the company.
- Maintained current knowledge of new social media sites and digital marketing trends and implemented these new technologies in campaign development.
Social media marketing intern
KCB Community Centre
London, City of London
06.2019 - 01.2020
- Boosted online presence through regular updates and posts on various social media channels.
- Participated in brainstorming sessions, contributing fresh ideas for promotional strategies.
- Utilised SEO techniques to drive traffic towards the company website.
- Scheduled posts for optimal engagement times via Hootsuite.
- Scheduled social media posts and promptly responded to customer messages.
- Increased 20% brand awareness by curating engaging content for social media platforms.
- Researched industry trends, keeping the company's digital presence up-to-date.
Sales Assistant and Supervisor
Menkind Gadget Store
London, England
10.2017 - 07.2018
- Ensured stock replenishment promptly to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Conducted daily inventory checks to manage stock levels accurately.
- Trained new staff members, fostering a supportive working environment.
- Collaborated with sales managers to meet target quotas by 20% every month.
- Designed visually pleasing in-store and window displays to increase footfall.
- Displayed wares in temporary structures at markets to attract new customers.
Education
Bachelor of Science - Social Media Marketing
University of West London
London 09.2019 - 05.2022
A-Levels - OCR Level 3 Cambridge Technical Diploma in IT and Extended Certificate Diploma in Digital Media
Central Foundation Boys School Sixth Form
City of London 09.2017 - 06.2019
GCSEs - Maths, English Literature, English Language, ICT and Science
Central Foundation Boys School
City of London 09.2012 - 06.2017
Skills
- Marketing campaigns
- Influencer marketing tactics
- CRM marketing
- Communication skills
- Team building
- Customer segmentation
- Adobe Photoshop
- Social media strategy
- SEO marketing
- TikTok and Snapchat content
- Brand awareness
- Customer service
- Email marketing
- Instagram and Twitter marketing
Affiliations
- Football: Played in Central Defence and Central Midfield for Hampstead FC in the FA Amateur Youth league and Regional league.
- Boxing: Selected to represent the University of West London national Boxing world championships for 3 consecutive years
Certification
Google Analytics Beginner Course | Issued February 2022 – Expired September 2024.
Languages
English
Native
Bengali
Native
Timeline
Teaching assistant in special educational needs
Winton Primary School
03.2024 - 02.2025
Teaching assistant in special educational needs
Yurbury Primary school
11.2023 - 02.2024
Social media marketing assistant
Znaniye Foundation
06.2021 - 02.2023
Digital marketing Graduate Intern
Carter Reeves Estate Agent
05.2020 - 11.2020
Bachelor of Science - Social Media Marketing
University of West London
09.2019 - 05.2022
Social media marketing intern
KCB Community Centre
06.2019 - 01.2020
Customer sales assistant and Supervisor
JD Sports
07.2018 - Current
Sales Assistant and Supervisor
Menkind Gadget Store
10.2017 - 07.2018
A-Levels - OCR Level 3 Cambridge Technical Diploma in IT and Extended Certificate Diploma in Digital Media
Central Foundation Boys School Sixth Form
09.2017 - 06.2019
GCSEs - Maths, English Literature, English Language, ICT and Science
Central Foundation Boys School
09.2012 - 06.2017
Google Analytics Beginner Course | Issued February 2022 – Expired September 2024.
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