Volunteering
Barnardos
Burnley, Lancashire
02.2023 - 07.2023
- Assisted in sorting and pricing donations for streamlined operations.
- Organised stock room for ease of access and improved efficiency.
- Adhered to health and safety procedures, ensuring a safe environment for staff and customers alike.
- Provided information about products to assist customers' buying decisions.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Worked as part of a diverse team, fostering a positive working atmosphere. Working with people from all diverse backgrounds and ages.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Received and safely stored donations in appropriate locations.
- Facilitated communication between volunteer staff to carry out tasks.
- Helped my co workers to understand people who lack english proficiency skills - by helping them by translting Urdu/Punjabi to english.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
