Mohammed Abdul Shahid
Camden,United Kingdom
Summary
Dedicated professional with extensive skills in customer service, verbal communication, and teamwork. Adept at working within guidelines and consistently finishing tasks before deadlines. Proven ability to execute special requests efficiently while adhering to security procedures. Possesses comprehensive knowledge of hotel services and a personable approach to mail and package handling. Certified in basic first aid, proficient in multitasking, and remains calm under pressure. Excellent communication skills enhance interactions with clients and colleagues alike.
Overview
10
10
years of professional experience
Work history
Security & Residential Concierge
2021.04 - 2025.05
- Worked at Stations: Euston, KingsCross, Liverpool, C2C Lines
- Residential Buildings: City Wharf Buildings: Cooper, Merchant, Saddler, Forge
- Fellows Square Buildings: Burnells, Collins, Sanderson
Switchboard Operator
Imperial London Hotels Ltd
2017.06 - 2020.09
- I progressed to this position within my employment
- I worked over 7 Hotel sites, and covered both day and night shift duties
- Dealing with emergencies, call - outs, Maintenance and other duties
Waiter
Imperial London Hotels Ltd
2015.08 - 2017.06
- I worked as a waiter for 2 years, gaining experience dealing with customers face to face
Education
Level 2 Door Supervisor - Private Security Industry
Barnet & Southgate College
2021.10 - 2021.11
Level 1 Personal Development for Employability - RQF
Barnet & Southgate College
2021.10 - 2021.11
Emergency First - undefined
Adult Learning Academy
Skills
- Customer Service
- Verbal Communication
- Team Work
- Working Within Guidelines
- Finishing Work Before Deadlines
- Executing special requests efficiently
- Security procedures adherence
- Hotel services knowledge
- Personable approach
- Mail and package handling
- Basic first aid certification
- Multitasking proficiency
- Calm under pressure
- Excellent communication
Custom
- Watching football games
- Playing badminton
- Going to the gym
- Experiencing new things
- Sharing knowledge
Timeline
Level 2 Door Supervisor - Private Security Industry
Barnet & Southgate College
2021.10 - 2021.11
Level 1 Personal Development for Employability - RQF
Barnet & Southgate College
2021.10 - 2021.11
Security & Residential Concierge
2021.04 - 2025.05
Switchboard Operator
Imperial London Hotels Ltd
2017.06 - 2020.09
Waiter
Imperial London Hotels Ltd
2015.08 - 2017.06
Emergency First - undefined
Adult Learning Academy