Mohammad Umair Akbar
Pharmacy Student
Audenshaw
Summary
Experienced and energetic service professional with a proven ability to thrive in fast-paced, team-oriented environments. Skilled in delivering exceptional customer care, maintaining high standards of safety and cleanliness, and supporting smooth day-to-day operations. Adaptable and dependable, with strong communication, problem-solving, and multitasking skills gained through diverse roles in hospitality, care, and customer service. Committed to creating positive experiences for customers and contributing reliably to team success.
Overview
1
1
year of professional experience
Work History
Mcdonalds Crew Member
McDonald's
05.2023 - 09.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Supermarket Assistant
Waitrose and Partners
10.2022 - 02.2023
- Aided customers with loading heavy items into their vehicles when necessary, demonstrating exceptional service.
- Demonstrated flexibility in schedule availability, often taking on additional shifts to cover coworker absences or during high-traffic periods.
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Participated in store merchandising efforts, creating eye-catching displays to attract shoppers'' attention and drive sales.
Education
Master of Pharmacy - Pharmacy
University of Manchester
Manchester, United Kingdom06-2026
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Leadership Experience
Led teams during a litter crisis by organising teams and schedules to improve the environment., Head Prefect, Proposed a coffee morning in partnership with Macmillan, raising £35,000 to help children and patients suffering from cancer.
Timeline
Mcdonalds Crew Member
McDonald's
05.2023 - 09.2023
Supermarket Assistant
Waitrose and Partners
10.2022 - 02.2023
Master of Pharmacy - Pharmacy
University of Manchester
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