Mohammad Ubaidul Hassan Ludhi
Solihull,Solihull
Summary
Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work history
Restaurent Manager
Hill Murry Indian cuisine
Rugby, Warwickshire
01.2023 - Current
- Managed daily operations to ensure smooth service and high customer satisfaction.
- Supervised staff training and development to enhance team performance and efficiency.
- Implemented inventory management systems to maintain optimal stock levels and reduce waste.
- Developed and maintained positive relationships with suppliers to ensure quality ingredients.
- Coordinated special events and promotions to increase customer engagement and drive traffic.
- Resolved customer complaints and issues promptly to maintain a positive dining experience.
- Monitored health and safety standards to ensure compliance with regulations and best practices.
Restaurent manager
Padma Indian cuisine
Cannock, Staffordshire
02.2022 - 06.2023
- Addressed customer feedback and resolved complaints to uphold restaurant reputation and loyalty.
- Maintained inventory levels and ordered supplies to ensure smooth restaurant operations.
- Innovated promotional strategies, raised brand awareness in local community.
- Coordinated events and parties to increase restaurant revenue.
Mail sorter
Royal Mail Delivery Office
tysely, Birmingham
03.2021 - 02.2022
- Sorting mail efficiently to ensure timely delivery across various routes.
- Operating machinery and equipment to facilitate accurate mail processing.
- Maintaining cleanliness and organization of work areas to promote safety.
- Collaborating with team members to optimize sorting procedures and workflow.
Restaurent manager
Rangamati Indian Cuisine
Wednesfield, Wolverhampton
02.2002 - 01.2022
Education
Masters with Honors In English literature - English Literature
National university Gazipur Dhaka
Bangladesh 01.1995 - 01.1999
Skills
- Promotion and upselling techniques
- Crisis management capabilities
- Restaurant marketing strategies
- Cost control expertise
- Restaurant ethics understanding
- Advanced culinary knowledge
- Communication excellence
- Table booking system operation
- Service standards compliance
- Health and Safety Compliance
- Sales techniques
- Food and wine pairing
- Recipes and menu planning
- Order delivery practices
- People Management
- Front of House (FOH) training
- Quality control and line checking
Affiliations
- Gardening Travelling sight seeing cycling swimming Tennis Badminton Football Gymnastics
Timeline
Restaurent Manager
Hill Murry Indian cuisine
01.2023 - Current
Restaurent manager
Padma Indian cuisine
02.2022 - 06.2023
Mail sorter
Royal Mail Delivery Office
03.2021 - 02.2022
Restaurent manager
Rangamati Indian Cuisine
02.2002 - 01.2022
Masters with Honors In English literature - English Literature
National university Gazipur Dhaka
01.1995 - 01.1999