Experienced Team Leader in a cooperative retail environment in Cardiff. Holds a Master of Science in International Supply Chain and Logistics Management, showcasing a commitment to continuous growth and development. Possesses a unique blend of management skills and technical expertise, characterized by meticulous attention to detail and a strategic problem-solving approach. Excellent communication skills in Persian and English, facilitating successful transitions between industries and cultures. Equipped with the necessary skills and experience to make a significant contribution to your organization. Dynamic professional who seamlessly transitioned from marine engineering to a leadership role in the retail sector. Six years of experience as a Marine Engineer Technician specializing in Third Engineer duties, refining technical proficiency and practical skills. Demonstrates flexibility, adaptability, and loyalty as an integral team member while also excelling at independent work. Currently seeking suitable employment that aligns with academic qualifications and allows for effective application of knowledge.
Mohammad Hossein Shojaei Nejad
Summary
Overview
Work History
Co-operative Retail
Job overview
- Responsible for managing multiple streams of work such as deliveries, online order processing and face to face interactions to ensure positive customer satisfaction
- Provide coaching and training to team members to enhance their skills and competencies
- Manage customer complaints and collaborate with other departments to streamline processes and resolve issues effectively
- Manage a team in a collaborative retail environment, overseeing daily operations and ensuring task completion and customer satisfaction
- Set and achieve performance objectives for team members, fostering a positive work environment conducive to productivity and teamwork.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
IRISL Company
Job overview
- Served as a vital member of the marine engineering team, specializing in technical responsibilities as a Third Engineer
- Contributed to the overall maintenance and operation of marine equipment and system
- Actively participate in strategic planning and decision-making activities to support organisational goals
- Efficiently address maintenance issues, minimizing downtime and optimizing operations.
- Reduced operational costs through effective management of spare parts inventory on board the vessel.
- Maintained a safe working environment for all personnel through strict adherence to safety protocols and procedures during daily operations of engineering equipment on board the vessel.
- Optimized fuel consumption through regular monitoring and adjusting of propulsion systems and auxiliary equipment.
- Utilized best practices and troubleshooting techniques to resolve machinery issues.
Education
Cardiff Metropolitan University Cardiff, UK
University Overview
• Logistics in a Global Context
• International Trade Law
• Quality Engineering & Management
• Production and Operations Management
• Supply Chain and Logistics Management
• Leadership and Performance Management
Azad University Qazvin, Iran
University Overview
• Coursework Highlights: Fluid Mechanics, Thermodynamics, Machine Design,
Mechanical Vibration, Hydraulics and Lab, Mechanical Engineering Design,
Computer Programming
• Thesis: Designed a mill for wooden materials
Skills
- Customer relationship management
- Decision-Making autonomy
- Issue resolution
- Disciplinary procedures
- Microsoft Excel
- Time management
- Product knowledge
- Team development strategies
- Performance monitoring
- Strategic planning
- Operational planning
- Target motivated
- Supply chain management
- Customer service excellence
- Sales monitoring
- Retail operations understanding
- Maintenance engineering
- Mechanical engineering
- Reliability engineering
- Ship maintenance
- Multicultural team leadership
- Firefighting competency
- Safety management systems
- Shipboard electricity understanding
- Advanced mechanical aptitude
- Maritime operations knowledge
- Risk assessment capabilities
- Marine engineering understanding
- Marine engineering expertise
- Resolving Faults
- Technical testing
- Technical troubleshooting
- Mechanical fitting
- Full UK Driving Licence
Certification
Third Engineer Officer Training Course and Competency Assessments on ships of Propulsion power KW>750 (With BSc in Fluid Mechanics, Solid and Ship Building Entrance) seafarer's Certificate of Competency (Third EngineerKW>=750 - Unlimited Voyages, MOTOR SHIPS ONLY) from Iran's Ports and Maritime Organisation
Timeline
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