Summary
Overview
Work history
Education
Skills
Timeline
Generic

MOHAMMAD SABBIR HOSSAIN

Derby,Derbyshire

Summary

Dedicated and highly adaptable professional with keen ability to thrive in fast-paced environments and strong commitment to teamwork. Possesses strong organisational skills and problem-solving abilities, coupled with excellent communication and time management skills. Ready to contribute to operational success and drive improvements in designated role.

Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.

Overview

7
7
years of professional experience

Work history

FC associate

Amazon EMA3
Nottingham, Nottinghamshire
10.2024 - Current
  • Delivered high-quality customer service by resolving queries promptly and professionally.
  • Conducted regular equipment inspections, ensuring optimal performance.
  • Performed basic maintenance tasks on equipment, minimising downtime due to mechanical faults.
  • Organised products in warehouse according to specific location codes.
  • Prioritised tasks efficiently whilst dealing with multiple responsibilities concurrently on shop floor.
  • Packed items securely, ensuring product safety during transport.
  • Followed safety standards for carrying, moving and storing freight.

Digital Marketing Executive

Online
Derby, Derby
06.2023 - 07.2023
  • Performed detailed market and competitor analyses to inform digital marketing strategy.
  • Collaborated with design team to develop innovative graphics and video content for website and social platforms.
  • Improved email marketing campaigns by enhancing deliverability for increased engagement.
  • Launched digital awareness campaign to increase follower count.
  • Conducted competitor analysis using digital tools which led to more informed decision making.
  • Streamlined web analytics, resulting in better tracking of marketing performance.

Team member

German Donner Kebab
Derby, United Kingdom
02.2023 - 05.2023
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Observed health and hygiene standards to minimise food contamination.
  • Demonstrated proper food handling and safety standards.
  • Prepared and packaged orders with precise presentation skills.
  • Helped to prepare and plate food orders for quick service.

Customer care consultant

Cambridge Educational Consultancy
Bangladesh
01.2019 - 12.2022
  • Offered prompt solutions to maintain customer satisfaction.
  • Recorded and processed customer data accurately.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Obtained feedback from customers to improve service experience.
  • Listened actively to offer accurate information and best solution to their needs.
  • Handled in-person, email and mailed correspondence.

Education

Master of Science - Computer Science

University of Staffordshire
Stoke, Staffordshire, United Kingdom (UK)
01.2023 - 07.2024

Bachelor of Science - Computer Science and Engineering

Canadian University of Bangladesh
Dhaka, Bangladesh
09.2017 - 08.2021

Diploma of Higher Education - Information Technology (IT)

NYDASA Institute of Science and Technology (NIST)
Dhaka, Bangladesh
02.2013 - 03.2017

GCSEs - Science

PHILOSOPHIA
Narayanganj, Dhaka, Bangladesh
06.2012 -

Skills

  • Logistics coordination
  • Team player
  • Quality Control
  • Shipping and receiving
  • Package preparation
  • Delivery operations
  • Barcode scanning
  • Safety awareness
  • Labelling
  • Fire safety training

Timeline

FC associate

Amazon EMA3
10.2024 - Current

Digital Marketing Executive

Online
06.2023 - 07.2023

Team member

German Donner Kebab
02.2023 - 05.2023

Master of Science - Computer Science

University of Staffordshire
01.2023 - 07.2024

Customer care consultant

Cambridge Educational Consultancy
01.2019 - 12.2022

Bachelor of Science - Computer Science and Engineering

Canadian University of Bangladesh
09.2017 - 08.2021

Diploma of Higher Education - Information Technology (IT)

NYDASA Institute of Science and Technology (NIST)
02.2013 - 03.2017

GCSEs - Science

PHILOSOPHIA
06.2012 -
MOHAMMAD SABBIR HOSSAIN