MOHAMMAD SABBIR HOSSAIN
Derby,Derbyshire
Summary
Dedicated and highly adaptable professional with keen ability to thrive in fast-paced environments and strong commitment to teamwork. Possesses strong organisational skills and problem-solving abilities, coupled with excellent communication and time management skills. Ready to contribute to operational success and drive improvements in designated role.
Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.
Overview
7
7
years of professional experience
Work history
FC associate
Amazon EMA3
Nottingham, Nottinghamshire
10.2024 - Current
- Delivered high-quality customer service by resolving queries promptly and professionally.
- Conducted regular equipment inspections, ensuring optimal performance.
- Performed basic maintenance tasks on equipment, minimising downtime due to mechanical faults.
- Organised products in warehouse according to specific location codes.
- Prioritised tasks efficiently whilst dealing with multiple responsibilities concurrently on shop floor.
- Packed items securely, ensuring product safety during transport.
- Followed safety standards for carrying, moving and storing freight.
Digital Marketing Executive
Online
Derby, Derby
06.2023 - 07.2023
- Performed detailed market and competitor analyses to inform digital marketing strategy.
- Collaborated with design team to develop innovative graphics and video content for website and social platforms.
- Improved email marketing campaigns by enhancing deliverability for increased engagement.
- Launched digital awareness campaign to increase follower count.
- Conducted competitor analysis using digital tools which led to more informed decision making.
- Streamlined web analytics, resulting in better tracking of marketing performance.
Team member
German Donner Kebab
Derby, United Kingdom
02.2023 - 05.2023
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Observed health and hygiene standards to minimise food contamination.
- Demonstrated proper food handling and safety standards.
- Prepared and packaged orders with precise presentation skills.
- Helped to prepare and plate food orders for quick service.
Customer care consultant
Cambridge Educational Consultancy
Bangladesh
01.2019 - 12.2022
- Offered prompt solutions to maintain customer satisfaction.
- Recorded and processed customer data accurately.
- Maintained excellent client satisfaction by providing in-depth support.
- Obtained feedback from customers to improve service experience.
- Listened actively to offer accurate information and best solution to their needs.
- Handled in-person, email and mailed correspondence.
Education
Master of Science - Computer Science
University of Staffordshire
Stoke, Staffordshire, United Kingdom (UK) 01.2023 - 07.2024
Bachelor of Science - Computer Science and Engineering
Canadian University of Bangladesh
Dhaka, Bangladesh 09.2017 - 08.2021
Diploma of Higher Education - Information Technology (IT)
NYDASA Institute of Science and Technology (NIST)
Dhaka, Bangladesh 02.2013 - 03.2017
GCSEs - Science
PHILOSOPHIA
Narayanganj, Dhaka, Bangladesh 06.2012 -
Skills
- Logistics coordination
- Team player
- Quality Control
- Shipping and receiving
- Package preparation
- Delivery operations
- Barcode scanning
- Safety awareness
- Labelling
- Fire safety training
Timeline
FC associate
Amazon EMA3
10.2024 - Current
Digital Marketing Executive
Online
06.2023 - 07.2023
Team member
German Donner Kebab
02.2023 - 05.2023
Master of Science - Computer Science
University of Staffordshire
01.2023 - 07.2024
Customer care consultant
Cambridge Educational Consultancy
01.2019 - 12.2022
Bachelor of Science - Computer Science and Engineering
Canadian University of Bangladesh
09.2017 - 08.2021
Diploma of Higher Education - Information Technology (IT)
NYDASA Institute of Science and Technology (NIST)
02.2013 - 03.2017
GCSEs - Science
PHILOSOPHIA
06.2012 -
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