Mohammad Qasim Ali Sajjad
Wandsworth,City of London
Summary
Motivated and ambitious with hands-on experience in customer service and sales through a six-month role in the automotive retail industry. Strong communication skills developed through direct customer engagement, assisting clients with inquiries, and supporting the sales process. Currently pursuing a Level 2 Diploma in Business Studies to build a foundational understanding of business principles and practices. Eager to apply and further develop skills in customer service, sales, and business operations, with a commitment to learning and growing in a dynamic work environment.
Overview
1
1
year of professional experience
Work History
Salesman
M4 MOTORS
Hayes, London
01.2024 - 08.2024
- Customer Engagement: Welcomed customers, assisted with their inquiries, and guided them to suitable vehicle options based on their needs and preferences, ensuring a positive and informative experience.
- Sales and Negotiation Support: Assisted the sales team in negotiations by preparing documentation.
- Product Knowledge and Education: Gained in-depth knowledge of vehicle specifications, industry trends, and financing terms, enabling effective communication and customer education.
- Time Management and Professionalism: Maintained punctuality, adhered to dress and conduct standards, and balanced work schedule with other commitments.
- Problem Solving and Adaptability: Handled multiple responsibilities in a fast-paced environment, resolving customer questions and adapting quickly to changing priorities.
- Marketing and Brand Awareness: Contributed to marketing initiatives, assisted with in-store promotions, and developed an understanding of brand reputation and customer engagement.
Education
GCSEs -
Ernest Bevin Academy
London 09.2022 - 06.2024
BTEC Level 2 Diploma - Business Studies
South Thames College
London 09.2024 -
Skills
- Customer Service Excellence
- Communication and Interpersonal Skills
- Sales Fundamentals
- Product Knowledge
- Problem Solving
- Adaptability
- Professionalism
- Work Ethic
- Time Management
- Multitasking
- Marketing Awareness
- Self-Motivation
- Goal Setting
Reference
Syed Kazmi
Email: m4motorshayes@gmail.com
Timeline
BTEC Level 2 Diploma - Business Studies
South Thames College
09.2024 -
Salesman
M4 MOTORS
01.2024 - 08.2024
GCSEs -
Ernest Bevin Academy
09.2022 - 06.2024
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