Competent Multi-vendor well-versed in assisting users with diverse computer systems, mobile devices and peripheral equipment problems. Familiar with security standards and usability optimisation. Effectively operates autonomously to troubleshoot and fix concerns. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am a specialist in Multi-vendor break-fix; I have been working on Mainframes since 2016, installing and break-fix.
Cisco, Juniper and Brocade TPM trained since 2012
- Experienced Support Engineer familiar with user support and root cause analysis. Advanced knowledge of Lenovo operations and dedication to seeing issues through to the end. Works well in remote and desk-side environments.
- Competent Service Engineer well-versed in assisting users with diverse computer systems, mobile devices and peripheral equipment problems. Familiar with security standards and usability optimisation. Effectively operates autonomously to troubleshoot and fix concerns.
- Results-oriented Support Engineer with superior problem-solving and critical thinking skills, meticulous attention to detail and methodical nature. I am skilled in tackling problems in unique ways to develop innovative solutions. Superiors and peers consistently recognise me for my knowledge and expertise.
- Skilled Support Engineer successful at using judgment and advanced technical understanding to make a positive impact on Multi-Vender. Forward-thinking and resourceful professional with a diligent mindset and disciplined approach. Subject Matter Expert in IBM products.
