Mohammad Hossein Taslimian

• Answered customer telephone calls promptly and improved on-hold wait times.
• Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
• Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• references:

Email: Mehrdad.FarrokhiKaleybar@unitestudents.com

• Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
• Warmly greeted and served customers, promptly processing payments to minimise wait times.

• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.