Mohammad Hossein Dastan
Derby,Derbyshire
Summary
Dynamic and adaptable professional with a strong focus on customer service and satisfaction enhancement. Demonstrates exceptional multitasking abilities and communication excellence, ensuring efficient payment processing and effective Just In Time stock control. Skilled in merchandising awareness, adept at managing peak times to optimise operations. Committed to leveraging skills for continued growth in customer-centric roles.
Offering strong candidate with background in customer service and healthcare support. Knowledgeable about patient care, communication, and maintaining hygienic environments. Ready to use and develop organisational, multitasking, and interpersonal skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work history
Dental assistant
Birmingham
07.2024 - 07.2025
- Scheduled appointments efficiently, minimising waiting times for patients.
- Maintained patient records under strict confidentiality rules to ensure privacy.
- Prepared examination rooms before each procedure, maintaining readiness at all times.
- Increased patient comfort by providing chair-side assistance during dental procedures.
retail assistant
Daisychain benevolent fund
Derby, Derbyshire
05.2025 - 06.2025
- Maintained clean shop floor, promoting a welcoming environment.
- Helped in the setup of special events and promotional activities within the store.
- Provided coverage during peak times to manage customer flow effectively.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Supported team members for improved operational efficiency.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Customer administrator
Delicious
Derby, Derbyshire
07.2023 - 09.2023
- Documented minutes during meetings, ensuring accuracy of recorded information.
- Improved customer relations by efficiently resolving queries and complaints.
- Established positive rapport with customers through effective communication skills.
- Assisted in sales procedures, resulting in improved client satisfaction.
- Demonstrated strong knowledge of products by answering customer queries effectively.
Education
GCSEs -
Derby
09.2018 - 06.2023
A-Levels -
Derby
09.2023 - 06.2025
Bachelor of Science -
Nottingham Trent University
Nottingham 09.2025 -
Skills
- Multitasking
- Payment Processing
- Just In Time stock control
- Merchandising awareness
- Communication excellence
- Customer satisfaction enhancement
- Adaptable to peak times
- Customer Service
Affiliations
- Judo (international and nation level)
- pianist (classical)
Timeline
Bachelor of Science -
Nottingham Trent University
09.2025 -
retail assistant
Daisychain benevolent fund
05.2025 - 06.2025
Dental assistant
Birmingham
07.2024 - 07.2025
A-Levels -
Derby
09.2023 - 06.2025
Customer administrator
Delicious
07.2023 - 09.2023
GCSEs -
Derby
09.2018 - 06.2023