Mohammad Shaz

As project co-ordinator professional with experience managing government programs, ensuring regulatory compliance, and delivering public-sector initiatives on time and within budget. Skilled in cross-department coordination, procurement oversight, policy implementation, and risk mitigation in highly regulated environments. Prepared executive briefings and progress reports for senior government officials. Oversaw vendor selection and contract performance in accordance with public procurement guidelines. Managed engagement including municipalities, regulatory bodies, and community representatives.

1) Taking the role in tender documents lead

2) Where our company participating in different government projects in medicine, education csr funds

3) Enhanced communication among project team members using Slack, reducing misunderstandings by 60% 5

4) Delivered integral support in preparation of project documentation, including status reports and project summaries.

5) Performed organization and upkeep of project files to streamline access and retrieval. Scheduled meetings and facilitated communication between project teams and clients.

6) Supported project management team by conducting research to assist in decision-making and project planning.

I was in the team that was responsible for data entry and processed orders for multiple clients and all customer services expectations. My responsibilities develop and maintain effective working relationships with external customers.provide leadership and strategic direction to customers services. Where I was helping the salesforce IT team for the better software updates.continually learn about a combination of some of the following: customer policies, order processing, carrier practices etc.attend to special tasks assigned by team leader and managers. Maintains customer records by updating customer history through service request/ complaints and notes maintain confidentiality to the customer and data.

1) Managed employee relations, including conflict resolution, performance evaluations, and disciplinary actions.

2) Streamlined operational processes to improve efficiency

3) Led cross-functional teams to achieve operational goals and deliver projects on time

4) Fostered a positive work environment by promoting teamwork and professional development.

5) Evaluated and recommended improvements in organizational structure and processes.