MOHAMMAD SHARIF JABEEN
Rochdale,Greater Manchester
Summary
Detail-oriented and proactive Problem Solver with hands-on experience in Warehouse Management Systems (WMS) and warehouse operations. Skilled in monitoring automated systems, troubleshooting issues, and managing multiple tasks simultaneously to ensure seamless operations. Proven ability to work in high-pressure environments to successfully fulfill an SLA on Next Day Delivery orders and aged orders, ensuring efficiency and timely processing. Trained across all areas of the Internet Department, with a strong ability to analyze system performance, escalate critical issues, and collaborate with cross-functional teams. Eager to apply expertise in system monitoring and process optimization to contribute effectively in a Control Room environment.
Overview
3
3
years of professional experience
Work History
Problem Solver
JD Sports Distribution Centre
01.2022 - 04.2025
- Monitored and analyzed Warehouse Management Systems (WMS) to identify and resolve order processing issues, ensuring smooth fulfillment operations
- Ensured Sortable and Non-sortable Multi's fulfillment with high efficiency, ensuring workload availability for tram and packing operations
- Fixed faulty orders using Metapack Delivery Manager Software, ensuring timely delivery and minimizing delays
- Generated and maintained daily reports on Re-picks, Abandonments, and failed orders, providing key insights for process improvement
- Worked cross-functionally with teams to prioritize and escalate critical issues, ensuring minimal disruption to order processing
- Assisted in training and guiding new team members on WMS processes and troubleshooting, improving overall team efficiency
Education
NVQ Level 2 - Fitness Instruction
Bury College
Bury 04.2021 -
Skills
- WMS Expertise – Skilled in monitoring and troubleshooting order systems
- Microsoft Office – Proficient in Excel, Word, Outlook
- Root Cause Analysis – Identifying and addressing underlying issues to prevent recurrence
- Multi-tasking & Time Management – Managing multiple priorities efficiently
- Problem-Solving – Optimizing workflows and preventing failures
- Multilingual -
- Leadership & Communication – Team coordination and issue escalation
- Multilingual – Fluent in multiple languages facilitating effective communication across diverse teams and ensuring smooth operations in multi-lingual environments
Languages
English
Fluent
Spanish
Native
Urdu
Native
Catalan
Native
Timeline
Problem Solver
JD Sports Distribution Centre
01.2022 - 04.2025
NVQ Level 2 - Fitness Instruction
Bury College
04.2021 -
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