Mohammad Rashid
Birmingham,West Midlands
Summary
Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.
Overview
13
13
years of professional experience
Work history
Warehouse operative
Clever Kangaroo ltd
Birmingham
11.2022 - 09.2024
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Improved efficiency with meticulous coordination of stock and inventory control.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Assisted in logistics planning for seamless transportation of goods.
- Reduced damages with careful handling and storage of fragile items.
- Packed orders for timely dispatch to customers and retail outlets.
- Filed records to maintain accurate stock documentation.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
Picker and packer
Swift
Birmingham
10.2022 - 11.2022
- Operate scanner to pick up order
- Return checking
- Completed daily checklists to maintain warehouse cleanliness standards.
Restaurant waiter
The Queens Head
Bretford
05.2022 - 09.2022
- Enhanced customer dining experience by providing top-notch service.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Delivered prompt, efficient service to ensure customer satisfaction.
- Maintained detailed knowledge of menu items to provide recommendations.
- Collaborated with kitchen staff for seamless order delivery.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
Brand Naming Consultant
Fiverr
07.2019 - 01.2022
- Delivered customer service for increased satisfaction and loyalty.
- Assisted in analyzing new customer information and creating new customer brand
- Developed and presented detailed reports to clients on project progress and outcomes.
- Achieved higher sales volumes with effective pitching techniques.
- Successfully delivered on tasks within tight deadlines.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Senior administrative officer
Protagon
Bangladesh
05.2019 - 01.2022
- Streamlined office operations by implementing efficient administrative systems.
- Established strong relationships with clients for improved service delivery.
- Enhanced staff productivity by providing comprehensive managerial support.
- Managed all correspondence and documentation, ensuring accuracy and confidentiality.
- Provided high-quality customer service, resulting in increased client satisfaction.
- Assisted with budget planning to control departmental spending.
- Prepared detailed reports for management decision-making purposes.
- Updated office policies whilst maintaining an understanding of current regulations and laws.
- Monitored operations to assess and highlight results.
Teacher
A Rahman Kindergarten
Sylhet, Bangladesh
02.2018 - 03.2019
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Boosted students' reading comprehension with creative teaching strategies.
Assistant manager
Masum Decorators
Bangladesh
03.2012 - 10.2014
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed cash registers accurately reducing discrepancies at end-of-day reconciliation.
- Conducted venue inspections for optimal space utilisation.
- Managed stock levels of materials ensuring availability when needed for projects.
- Maintained worker-friendly, accident-free environment by complying with health and safety requirements.
Education
Secondary School Certificate - Science
Sadrunnesa High School
BangladeshHigher Secondary Certificate - Humanities
Tajpur Degree College
BangladeshBachelor of Business Administration - Finance & Banking
Metropolitan University
BangladeshMaster of Business Administration - Finance & Banking
Metropolitan University
BangladeshMaster of Arts - Global master of business and management
University for the Creative Arts
EpsomSkills
- Inventory management
- Time management
- Effective team work
- Decision making
- Creative thinking
- Idea generation
- Effective communication
languages
Bengali
English
Hindi
Timeline
Warehouse operative
Clever Kangaroo ltd
11.2022 - 09.2024
Picker and packer
Swift
10.2022 - 11.2022
Restaurant waiter
The Queens Head
05.2022 - 09.2022
Brand Naming Consultant
Fiverr
07.2019 - 01.2022
Senior administrative officer
Protagon
05.2019 - 01.2022
Teacher
A Rahman Kindergarten
02.2018 - 03.2019
Assistant manager
Masum Decorators
03.2012 - 10.2014
Secondary School Certificate - Science
Sadrunnesa High School
Higher Secondary Certificate - Humanities
Tajpur Degree College
Bachelor of Business Administration - Finance & Banking
Metropolitan University
Master of Business Administration - Finance & Banking
Metropolitan University
Master of Arts - Global master of business and management
University for the Creative Arts
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