Mohammad Patel
London,Newham
Summary
Dedicated professional with strong customer service skills, adept at addressing customer inquiries and concerns. Proficient in cash handling procedures and experienced in operating cash registers. Skilled in inventory management, including restocking shelves and monitoring product levels. Demonstrates attention to detail in maintaining store cleanliness and organising merchandise displays. Excellent teamwork and collaboration abilities, ensuring effective work with colleagues. Capable of prioritising tasks and multitasking efficiently, especially during peak hours. Proven ability to work under pressure, maintaining productivity and meeting deadlines to guarantee smooth store operations. Punctual and reliable, consistently arriving on time and prepared to support the team during downtime.
Overview
2
2
years of professional experience
Work History
Event catering server
THE BBQCO
London, Newham
02.2023 - Current
- Checked frequently on guest needs and retrieved items or answered questions.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Served a variety of foods and beverages at high-profile events, achieving excellent customer satisfaction.
- Topped up condiment and cutlery stations to meet customer demand.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Communicated dietary needs and allergies to kitchen staff to maintain customer safety.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Education
Aviation - Aviation
London Design Engineering UTC
London 09.2023 -
GCSEs -
Forest Gate Community School
London 09.2018 - 06.2023
Skills
Strong customer service skills, with the ability to address customer inquiries and concerns
- Knowledge of proper cash handling procedures and experience operating cash registers
- Ability to handle inventory management tasks, including restocking shelves and monitoring product levels
- Attention to detail in maintaining store cleanliness and organizing merchandise displays
- Excellent teamwork and collaboration abilities to work effectively with colleagues
- Prioritising Tasks and Multitasking: Maintaining customer service while restocking and managing the till efficiently, especially during peak hours
- Working under pressure: Maintaining productivity, meeting deadlines, and guaranteeing smooth store operations
- Punctuality and Reliability: Arrive on time, prepared to work, and utilise downtime to support the team
Affiliations
- I enjoy playing padel and badminton in my spare time, as they provide opportunities to develop new skills, maintain physical fitness, and enhance discipline. These activities also allow me to engage with new people and build strong teamwork and communication skills.
Timeline
Aviation - Aviation
London Design Engineering UTC
09.2023 -
Event catering server
THE BBQCO
02.2023 - Current
GCSEs -
Forest Gate Community School
09.2018 - 06.2023
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