Former Royal Mail postman and aspiring writer with a problem solving mindset and experienced working in high demand environments. Strong research, information gathering, problem-solving and written communication skills with an ability to simplify complex topics. Interests include storytelling, religion, domestic policies, culture, geopolitics, conflict resolution and gaining insight on differing viewpoints.
Overview
7
7
years of professional experience
Work History
Postman
Royal Mail
High Wycombe, Buckinghamshire
09.2022 - 11.2025
Delivered mail and packages to residential and commercial addresses, following precise postal routes.
Conducted door-to-door deliveries, maintaining a friendly and professional demeanour.
Delivered parcels in varying weather conditions to meet daily and weekly delivery targets.
Maintained excellent customer satisfaction by delivering mail on time and providing service with a smile.
Delivered mail to homes and businesses in cities, towns and rural areas utilising office-provided vehicles.
Operated postal vehicles safely, adhering to traffic laws and postal regulations.
Maintained customer satisfaction by staying polite, friendly and helpful throughout deliveries.
Scanned letters and parcels with handheld devices to automatically update system with locations and movements.
Sorted mail and packages into correct order within tight deadlines.
Obtained customer signatures and scanned items using handheld scanners.
Handled undeliverable mail, following protocol for returns to senders or redirection.
Loaded and secured up to 30kg of mail into vehicles before transport.
IT & DIGITAL MARKETING ASSOCIATE
Global Highway Ltd
11.2021 - 05.2022
Built, implemented and updated effective SEO strategies.
Completed keyword research to target clients based on keyword targeting.
Researched and analysed competitor website and advertising links to gain insight into new strategies.
Digital Marketing: Generated backlinks and keywords for client's websites to optimise SEO. This required continuous analysis of large amounts of data to ensure the most valuable information was utilised.
Website Configuration and updates on wordpress theme.
Working closely with overseas staff in the US and India has developed exceptional interpersonal skills, ensuring seamless collaboration on tasks to achieve company goals.
Developed excellent proficiency with Keyword research tools and Microsoft Excel.
Assisting team with creation of project proposals for clients.
Preparation of training materials and documentation.
Tuition Marker
The Education Centre Ltd
High Wycombe, Buckinghamshire
06.2018 - 02.2020
Marking Maths and English KS1, KS2 and 11+ homework and worksheets.
Supporting the manager with day-to-day work.
Complying with health and safety procedures.
Troubleshooting computers.
Education
Level 3 - Business Extended Diploma
BUCKINGHAMSHIRE COLLEGE GROUP
Amersham
2021
Level 2 Diploma - Electrical Installations
BUCKINGHAMSHIRE COLLEGE GROUP
HIGH WYCOMBE
2019
GCSE - Mathematics, English Language, English Literature, ICT, Statistics, Science, Religious Studies