Summary
Overview
Work history
Education
Skills
Timeline
Generic

mohammad Hosseini

Coventry,west midland

Summary

Friendly Service Advisor skilled in face-to-face and telephone customer care. Collaborates with workshop teams to monitor progress, enabling accurate service updates. Organised and proactive for responsive support in busy, pressured environments. Friendly Service Consultant skilled in keeping operations running smoothly while satisfying customers and maintaining high service quality. Efficient and accurate professional with [Number] years of [Industry] experience. Knowledgeable Service Consultant well-versed in repair and maintenance procedures for [Type] equipment. Excellent documentation and recordkeeping skills. Offering [Number] years of experience in [Industry]. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
18
18
years of post-secondary education

Work history

constraction costomer service

Hatoz constraction
Birmingham
12.2022 - 03.2023
  • Handled customer issues with confidence, using [Skill] to provide effective resolution.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Researched complex problems and resolved issues in timely manner using [Skill] and [Skill].
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Responded to customer requests with friendly, knowledgeable service and support.

Waiter

turmeric gold
Coventry, west midland
10.2018 - 12.2020
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Construction Labourer

smart enviroment
London
03.2016 - 12.2018
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Kept safe, organised workspaces by closely monitoring site operations.
  • Prepared sites and surfaces for concreting.
  • Stored, maintained and cleaned construction equipment.
  • Improved site workflow, performing building, construction and assembly duties quickly and accurately.
  • Worked efficiently to help teams complete construction projects ahead of deadlines.

Education

GCSEs - math

Barr's Hill School and Community College
Coventry
09.2013 - 05.2015

GCSEs - advance GCE persian

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

A-Levels - Advance subsidiary GCE persian

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

level 2 - IT

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

A-Levels - advance GCE unit

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - travel and turism

Barr's Hill School and Community College
Coventry
06.2013 - 05.2013

BTEC level 2 - chemistry and our earth

Barr's Hill School and Community College
Coventry
06.2013 - 05.2014

BTEC level 2 - UK tourism destination

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - understanding the nature and effect of world travel

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - blogy and our enviroment

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - energy and our univers

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - communication in the industry

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - home entertainment system

Barr's Hill School and Community College
Coventry
06.2012 - 05.2013

BTEC level 2 - applied scince

Barr's Hill School and Community College
Coventry
07.2012 - 05.2013

BTEC level 2 - investigating human beahviur

Henley College
Coventry
06.2015 - 05.2016

BTEC level 2 - chemical analysis and detection

Henley College
Coventry
06.2015 - 05.2016

BTEC level 2 - investigating a crime scene

Henley College
Coventry
06.2015 - 05.2016

BTEC level 2 - the living body

Henley College
Coventry
06.2015 - 05.2016

entry level 3 - english

Henley College
Coventry
06.2015 - 05.2016

level 1 - english

Henley College
Coventry
06.2015 - 05.2016

Skills


  • Data entry
  • Sales expertise
  • Payment processing
  • Customer service
  • Repair planning
  • Safety awareness

Timeline

constraction costomer service

Hatoz constraction
12.2022 - 03.2023

Waiter

turmeric gold
10.2018 - 12.2020

Construction Labourer

smart enviroment
03.2016 - 12.2018

BTEC level 2 - investigating human beahviur

Henley College
06.2015 - 05.2016

BTEC level 2 - chemical analysis and detection

Henley College
06.2015 - 05.2016

BTEC level 2 - investigating a crime scene

Henley College
06.2015 - 05.2016

BTEC level 2 - the living body

Henley College
06.2015 - 05.2016

entry level 3 - english

Henley College
06.2015 - 05.2016

level 1 - english

Henley College
06.2015 - 05.2016

GCSEs - math

Barr's Hill School and Community College
09.2013 - 05.2015

BTEC level 2 - travel and turism

Barr's Hill School and Community College
06.2013 - 05.2013

BTEC level 2 - chemistry and our earth

Barr's Hill School and Community College
06.2013 - 05.2014

BTEC level 2 - applied scince

Barr's Hill School and Community College
07.2012 - 05.2013

GCSEs - advance GCE persian

Barr's Hill School and Community College
06.2012 - 05.2013

A-Levels - Advance subsidiary GCE persian

Barr's Hill School and Community College
06.2012 - 05.2013

level 2 - IT

Barr's Hill School and Community College
06.2012 - 05.2013

A-Levels - advance GCE unit

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - UK tourism destination

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - understanding the nature and effect of world travel

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - blogy and our enviroment

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - energy and our univers

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - communication in the industry

Barr's Hill School and Community College
06.2012 - 05.2013

BTEC level 2 - home entertainment system

Barr's Hill School and Community College
06.2012 - 05.2013
mohammad Hosseini