Mohammad Hasanuzzaman
Summary
Dedicated and compassionate Assistant Housing Manager with experience in providing safe and affordable housing solutions to communities. Skilled in managing tenant relations, conducting property inspections, and implementing housing policies. As well as fluency in Bengali and proficiency in Hindi and Urdu. I aim to utilise my expertise to ensure that everyone has access to quality housing.
Overview
6
6
years of professional experience
Work History
Assistant Housing Manager
Housing21
04.2023 - Current
- Oversee portfolio of residential properties, ensuring full compliance with housing regulations and lease agreements
- Conduct routine property inspections, identify maintenance needs, and coordinate repairs with vendors to maintain safe and habitable living conditions
- Process rental applications, perform background checks, and execute lease agreements to secure reliable tenants
- Address tenant inquiries, resolve complaints, and enforce lease terms and community rules to ensure smooth operations
- Collaborate with social service agencies to connect residents with support services, including counselling, employment assistance, and educational programs
- Prepare monthly and annual performance reports on properties, including occupancy rates, rent collections, and maintenance expenses
- Ensure safety of residents and properties by acting on repairs, fire risk assessments (FRAs), anti-social behaviour (ASB) issues, and safeguarding, in line with Housing21 procedures
- Coordinate with internal and external teams for repairs and planned improvements, ensuring properties are well-maintained and enhanced
- Manage contractors, ensuring fulfilment of commitments and justify their costs to residents, maintaining fairness and transparency
Care Coordinator
Notting Hill Genesis
08.2019 - 03.2022
- Oversaw the delivery of high-quality, person-centered care to residents, ensuring their needs were met with compassion and professionalism
- Supervised a team of staff to guarantee residents received adequate support and care following their individual care plans
- Ensured compliance with health and safety regulations, maintaining safe environment for both residents and staff
- Liaised with the local authority’s multidisciplinary team and other stakeholders to coordinate services and support for residents
- Prepared regular reports for senior management and the local authority, updating them on resident progress, service delivery, and any issues requiring attention
Education
MA - Hospitality Management
West London University
London Health & Social Care NVQ Level-3 - Health And Social Care
Newham College
LondonSkills
- Proficient in MS Office
- Advanced Excel skills
- Excellent communication skills
- Excellent interpersonal skills
- Strong organizational abilities
- Skilled in multitasking
- Skilled in prioritising tasks effectively
- Tenancy management
- Housing policy implementation
Custom
Available upon request.
Timeline
Assistant Housing Manager
Housing21
04.2023 - Current
Care Coordinator
Notting Hill Genesis
08.2019 - 03.2022
MA - Hospitality Management
West London University
Health & Social Care NVQ Level-3 - Health And Social Care
Newham College
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