Mohammad Elshorbagy
BMW Certified Sales Executive
Abu Dhabi
Summary
Accomplished Sales Executive with 11 years of experience with BMW in the UK, specializing in driving revenue growth and cultivating long-term customer relationships. Demonstrated ability to consistently exceed sales targets, enhance customer satisfaction, and implement successful sales strategies. Possesses strong communication, negotiation, and leadership skills, coupled with a profound understanding of the automotive industry.. Fluent in English and Arabic, I excel in team leadership and impactful communication.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
BMW Sr. Sales Executive
BMW
06.2013 - Current
- - Sales Performance:
- - Regularly surpassed annual sales targets by 15-20%.
- - Achieved a personal sales milestone of £12 million in annual revenue in 2022.
- - Recognized as "Top Sales Executive" for ten consecutive years (2013-2023).
- - Customer Relationship Management:
- - Developed and maintained strong relationships with over 300 high-profile clients.
- - Achieved an 83% customer retention rate through personalized service and follow-up.
- - Introduced a customer feedback system that enhanced customer satisfaction by 25%.
- - Sales Strategy and Implementation:
- - Formulated and executed strategic sales plans, resulting in a 30% increase in market share in the South East region.
- - Conducted market research to identify emerging trends and competitor strategies.
- - Collaborated with marketing teams to develop promotional campaigns and events that boosted brand awareness and sales.
- - Team Leadership and Training:
- - Mentored and trained a team of 9 junior sales representatives, leading to a 50% improvement in team performance.
- - Led sales meetings and workshops to discuss strategies, share best practices, and motivate the team.
- - Played a pivotal role in the on-boarding process for new hires, ensuring smooth transitions.
- quick adaptation to company culture and processes.
- - Negotiation and Deal Closure:
- - Expertly handled high-stakes negotiations with corporate clients, securing contracts worth over million annually.
- - Utilized consultative selling techniques to understand client needs and provide tailored solutions.
- - Maintained a high closing rate of 73% on high-value deals.
Nissan Sales Executive
Nissan/KIA
06.2009 - 05.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
NVQ2 - Accounting
Association of Accounting Technicians
Bristol, United Kingdom 09.2000 - 07.2002
Bachelor's in Accounting - Accounting
Alexandria University
Egypt 09.1995 - 05.1999
Skills
Sales Strategy and Planning
- Customer Relationship Management (CRM)
- Negotiation and Deal Closure
- Market Research and Analysis
- Team Leadership and Training
- Promotional Campaigns and Events
- Communication and Interpersonal Skills
- Problem-Solving and Decision Making
Technical Skills
- Proficient in Salesforce CRM
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiar with data analytics tools and software
Languages
- English (Native)
- Arabic (Native)
Languages
Arabic, English
Native language
Certification
BMW Group Certified Sales Executive
Timeline
BMW Group Certified Sales Executive
01-2014
BMW Sr. Sales Executive
BMW
06.2013 - Current
Nissan Sales Executive
Nissan/KIA
06.2009 - 05.2013
NVQ2 - Accounting
Association of Accounting Technicians
09.2000 - 07.2002
Bachelor's in Accounting - Accounting
Alexandria University
09.1995 - 05.1999
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