Gabriel Sainea
30 Ridgeway Avenue Gravesend
Summary
Motivated professional with a strong foundation in customer service and team collaboration. Brings exceptional organisational abilities, adaptability, and reliability to all tasks, supporting a positive workplace environment. Demonstrates effective conflict resolution and time management skills, consistently enhancing team performance and customer experiences.
Overview
3
3
years of professional experience
Work History
Cleaner Supervisor (Construction site)
Holcman Construction Ltd
99A Bell St, London NW1 6TL
02.2026 - Current
- Organised cleaning and equipment storage areas for easy access.
- Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
- Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
- Organised comprehensive deep cleaning projects, ensuring thorough sanitisation of facilities.
Supervisor
MATTHIAS&MYA LTD
(Company number 15305576), 77 Sirdar Road, Ipswich, England, IP1 2LB
12.2023 - 12.2025
- Maintained high standards of cleanliness and organisation in the workplace.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Monitored inventory levels, ordering stock as needed to prevent shortages.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Monitored worker behaviours and enforced standards for consistent safety protections.
- Fostered a positive working environment, encouraging teamwork and collaboration.
- Planned and communicated daily manufacturing tasks and targets.
Team Member
McDonald's
85/87 New Rd, Gravesend DA11 0AF
02.2023 - 11.2023
- Worked hard to learn all required tasks quickly to maximise performance.
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
- Collaborated with team members to deliver outstanding customer service, elevating customer satisfaction levels.
- Maintained a clean and tidy workspace, ensuring all areas complied with hygiene standards and regulations.
Education
Level 3 Diploma - Business Management
05-2026
Skills
- Communication
- Teamwork
- Organisation
- Customer Service
- Multitasking
- Adaptability
- Reliability
- Time Management
- Conflict resolution
- Inventory management
Languages
English
Timeline
Cleaner Supervisor (Construction site)
Holcman Construction Ltd
02.2026 - Current
Supervisor
MATTHIAS&MYA LTD
12.2023 - 12.2025
Team Member
McDonald's
02.2023 - 11.2023