MOHAMMAD ADIL SHAHBAZ
Leeds,Leeds
Summary
Proactive and organised team player seeking to learn from front-of-house team. Eager to serve customers and keep operations running smoothly to improve customer dining experience. Comfortable in fast-paced environments and collaborates well to solve service issues. Adaptable and resourceful individual with experience coordinating FOH staff to deliver exceptional dining experiences. Uses natural leadership talents to create motivational and supportive working environments.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Yorkies Welcome Team
Yorkshire Cricket Foundation
Leeds, Leeds
05.2024 - Current
- As a volunteer at Yorkie, I have participated in a variety of roles including:
•Welcoming and directing guests
•Assisting in the stands
•Assisting players, officials, members and more
•Assisting families and those with accessibility requirements
•Management of sensory room
•Management of multi-faith room
•Fare welling guests at the end of the match
Front of house team member
Faheem's Biryanis
Leeds, Leeds
01.2024 - Current
Elevated guest experiences by delivering tailored, personalised customer service.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
- Recommended menu items to guests, enhancing their dining experience.
- Managed customer-related issues following company policies and procedures.
- Handled reservations to maximise covers and revenue.
Education
MSC Management with International Business - Business Management
University of Huddersfield
Huddersfield, Kirklees 01.2024 -
GCSEs - Business Analytics
BHAVAN'S VIVEKANANDA COLLEGE, Osmania University
Hyderabad, India. 06.2020 - 04.2023
A-Levels -
PRERANA WALDORF SCHOOL
Hyderabad, India 06.2018 - 03.2020
Skills
- Completed MS Excel course from Udemy
- Adaptability
- Teamwork
- MS Powerpoint
- Communication skills
- Professional Cricketer
- Public management / co-ordination
- Front of the House and Back of the house
Affiliations
- Cricket
- Anime Enthusiast
- Listening to music
Accomplishments
- Under -19 Hyderabad State Probable's player (Cricket)
- Winners of the cricket tournament conducted by NITHM
- Logistics head-Xpressionz Club Logistics Head of
Primicerius, a National level Management Fest. - Head of Logistics department in the Entrepreneur
Development Cell of the college.
Languages
English
Upper intermediate
Hindi
Fluent
Timeline
Yorkies Welcome Team
Yorkshire Cricket Foundation
05.2024 - Current
Front of house team member
Faheem's Biryanis
01.2024 - Current
MSC Management with International Business - Business Management
University of Huddersfield
01.2024 -
GCSEs - Business Analytics
BHAVAN'S VIVEKANANDA COLLEGE, Osmania University
06.2020 - 04.2023
A-Levels -
PRERANA WALDORF SCHOOL
06.2018 - 03.2020
Similar Profiles
SARWAN KUMAR BHIMJISARWAN KUMAR BHIMJI
Registered mental health nurse at South West Yorkshire Partnership Foundation TrustRegistered mental health nurse at South West Yorkshire Partnership Foundation Trust
Yasir MateenYasir Mateen
Specialty Doctor in Child & Adolescent Psychiatry at South West Yorkshire Partnership NHS Foundation TrustSpecialty Doctor in Child & Adolescent Psychiatry at South West Yorkshire Partnership NHS Foundation Trust
Amber HemingwayAmber Hemingway
Psychological Wellbeing Practitioner at South West Yorkshire Partnership NHS Foundation TrustPsychological Wellbeing Practitioner at South West Yorkshire Partnership NHS Foundation Trust
Amalia TomaAmalia Toma
Shop assistant at BiedronkaShop assistant at Biedronka
Aayush PaulAayush Paul
Personal Trainer at Ultimate PerformancePersonal Trainer at Ultimate Performance