Mohammad Abu Sahyoun
Prestwich,Manchester
Summary
A results-driven professional with a strong focus on time management excellence and strategic planning. Demonstrates exceptional communication skills, public speaking abilities, and team building expertise to ensure customer satisfaction and maintain calm under pressure. Committed to fostering positive client relationships by proactively seeking feedback and continuously improving service delivery.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Work Experience
The Heys school
Prestwich, Borough of Bury
07.2024 - 07.2024
- I had the work experience at my school The Heys school as part of my education plan
- I am initiative, handworker, good team player, fast learner. Good in time management and ambitious.
- Assisted in warehouse operations, streamlined parcel sorting process.
- Completed accurate stock grading and sorting of different goods.
Online seller
Independent online seller
Prestwich, Borough of Bury
10.2024 - 05.2025
- Conducted market research to identify trending products.
- Maintained accurate financial records for smooth business operations.
- Updated product descriptions regularly, resulting in more informed customers and less return requests due to misinformation.
- Responded promptly to buyer enquiries for enhanced customer service levels.
- Monitored competitor activity, informing strategic pricing decisions .
- Negotiated supplier contracts for better product pricing.
- Presented clear, accurate item photos which led to fewer misinterpretations about product quality or condition .
- Resolved disputes with buyers tactfully, fostering good relationships and repeat purchases.
- Packaged goods to ensure safe transit and product integrity.
- Collaborated with couriers to expedite shipping process, leading to increased positive feedbacks from buyers.
Prefect
The Heys School
Prestwich, Borough of Bury
09.2024 - 02.2025
- Upheld high standards of conduct by setting a positive example for fellow students.
- Undertook administrative tasks for staff, alleviating workload pressures.
- Mediated disputes between students, promoting peaceful resolutions.
- Improved student communication with staff through organising regular meetings.
- Encouraged respectful behaviour among students using constructive feedback techniques.
- Maintained order amongst peers by implementing and enforcing school rules.
- Offered guidance to new pupils, aiding smoother transition into school life.
- Demonstrated strong leadership skills when working in team of 2.
- Represented opinions of Year 11 students on enhancements to school facilities, including sports and library areas.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Encouraged students to work together to complete projects and solve problems.
Education
Year 11 - GCSE
Heys school
Manchester 10.2023 - 06.2024
Skills
- Time management excellence
- Ensured customers stayed satisfied by proactively checking in throughout service and asking for feedback during payment
- Calm under pressure
- Communication skills
- Public speaking
- Team building
- Strategic planning
Languages
Arabic
Native language
Arabic
Master or proficient
C2
English
Upper intermediate
B2
Personal Information
- Date of birth: 05/04/09
- Nationality: Jordanian
- Marital status: Single
Custom
- Subhi Abu Sahyoun, Father, 07585187043
- Nabeela Salah, Mother, 07443188773
Timeline
Online seller
Independent online seller
10.2024 - 05.2025
Prefect
The Heys School
09.2024 - 02.2025
Work Experience
The Heys school
07.2024 - 07.2024
Year 11 - GCSE
Heys school
10.2023 - 06.2024
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