Mohammad Abu-Bakr
Cheadle,Stockport
Summary
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Highly efficient crew member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Enthusiastic crew member offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.
Energetic team player with experience in customer service and food preparation. Ensures smooth operations through strong communication skills and attention to detail. Committed to providing positive customer experience and maintaining high standards of cleanliness and safety.
Optimistic and dedicated, bringing strong communication and teamwork skills. Proven ability to handle fast-paced environments while delivering exceptional customer service. Committed to contributing to positive and efficient team dynamic, ensuring high-quality service and satisfaction.
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
McDonald's Crew Member
Robert Davies
Heald Green, Greater Manchester
2022.11 - Current
- Provided personalised customer service fostering loyalty amongst clients.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Executed daily operation procedures ensuring adherence to company's policies.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in service quality.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Handled high-pressure situations calmly providing solutions promptly.
- Delivered consistent high-quality service contributing to the positive reputation of establishment.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Flexibly took on various roles to support workflow.
Education
A-Levels - Mathematics
William Hulme's Grammar School
Manchester 2022.09 - 2024.07
Skills
- Customer engagement
- Order accuracy
- Queue management
- Cash handling
- Team collaboration
- Conflict resolution
- Menu knowledge
- Service efficiency
- Flexible role adaptation
- Communication skills
- Responsive engagement
- Drink serving
- Team player
- Customer Service
- Product knowledge
Affiliations
- Gaming
- Films
- Going on walks
Accomplishments
Achieved recognition in primary school for being able to complete tests and exams in a short amount of time. I can be seen as a leader at my current workplace and have achieved many satisfying customer recognition about myself.
Timeline
McDonald's Crew Member
Robert Davies
2022.11 - Current
A-Levels - Mathematics
William Hulme's Grammar School
2022.09 - 2024.07