I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous role as a Sales Consultant, I demonstrated the ability to work under intense pressure, closing deals with big companies in the GCC market, and solving problematic situations as and when they arose.
Overview
17
17
years of professional experience
Work History
Business Operation Manager
Nana Co. (Centrals Stores for Information Technology)
KSA
08.2023 - Current
Oversee and optimize day-to-day business operations to enhance efficiency and productivity
Develop and implement strategic initiatives to streamline processes and achieve organizational goals
Collaborate with cross-functional teams to ensure alignment between business operations and overall company objectives
Analyze and interpret key performance indicators (KPIs) to make data-driven decisions and drive continuous improvement
Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
Building sales reports for the FMCG companies, that are selling their products through Nana platform.
Key Account Manager
Nana Co. (Centrals Stores for Information Technology)
KSA
08.2019 - 01.2022
Developing a solid and trusting relationship with Accounts
Resolving accounts issues and complaints
Developing a complete understanding of key account needs
Managing communications between accounts and internal teams
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Working with other departments dedicated to the same accounts to ensure the promised services to all accounts
Collaborating with the revenue team to maximize accounts sales
Planning and presenting reports on account progress
Meeting all accounts needs and deliverables according to proposed timelines
Expanding relationships and bringing in new accounts
Working aside with the operation team to facilitate their process on the ground.
Sales Consultant
Spears Middle East
KSA
04.2018 - 06.2019
Contacting international and local supermarkets, restaurants, bakeries, and pastry shops to sell food equipment and raw food material
Analyzing and forecasting the replenishment and requirements of our clients to fulfill the clients’ requirements without any delays
Organizing and preparing all financial documents for our clients (Statements, Quotations, Invoices, etc.)
Contacting our customers daily to maintain a strong relationship
Maintaining and planning a month over month growth in sales and increasing the number of our clients.
Sales Supervisor
Madinah Co. For Import & Trading
KSA
05.2016 - 03.2018
Responsible for selling and project managing all goods we import from our partners in different countries
Full supervision on the performance of the team and the workflow
Developing and applying new process/workflow to help us achieve our targets with the minimal risk
Managed and coordinated the activities of staff including training, employee development, performance evaluation, hiring decisions, and the establishing of goals and performance objectives for assigned department.
Business Development
Al-Roaya Est. For Trading
Lebanon
01.2013 - 04.2016
Acquiring new clients and expanding the business with new clients
Building and finalizing strategical deals with our clients or new clients.
Business Development
Joudy Co. For Import & Trading
Uganda
02.2011 - 12.2012
Managing a chain of minimarkets and restaurants
Responsible for all departments (Procurement, Supply Chain, Logistics and operations, Customer Experience)
Applying a replenishment plan to suit the needs of our customers’ requirements without losing any chance of sale due to OOS (Out Of Stock)
Finalizing all import and export documents and process.
IT Team Leader
Tower Net Est.
KSA
01.2009 - 01.2011
Managing and leading the team on below projects
(Ritz Carlton Riyadh, King Abdullah University, Princess Nora University, GO Telecom Co
Chumaisy Hospital)
Education
Bachelor’s Degree - Computer Communication Engineering