Mohammad Abbas
Bradford,West Yorkshire
Summary
Talented teacher with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Enthusiastic individual, proven to consistently meet productivity, business and customer service objectives. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Secondary School Cover Teacher
Beechcliffe Secondary School
Bradford, West Yorkshire
2022.01 - Current
- Prepared students for Entry Level AQA Exams by planning and delivering lessons in line with national standards.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Managed staffing schedules for high numbers of teaching assistants, delivering operational efficiency.
Supply Teacher
Teaching Personnel
Bradford, West Yorkshire
2021.07 - 2022.01
- Maintained thorough understanding of trends and developments to produce innovative and engaging lessons.
- Managed student behaviour through appropriate disciplinary measures, promoting self-governance to minimise future incidents.
- Critical thinking and constant problem solving.
Customer Service Assistant
Capita
Bradford, West Yorkshire
2021.06 - 2021.09
- Assisted customers with varying questions using product knowledge and service expertise.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
Pharmacy Manager
Denholme Pharmacy
Denholme, Bradford
2017.05 - 2020.09
- Coordinated medication management workflows for enhanced business efficiency.
- Maximised pharmacy teams' productivity through strategic staff planning.
- Coached and mentored student pharmacists in patient care.
Education
GCSEs -
MA Institute
Bradford 2010.09 - 2015.07
BTEC National Diploma in Sport & Fitness - Sports and Fitness
Bradford College
Bradford 2015.09 - 2017.07
Bachelor of Arts - PE with Outdoor Learning
Leeds Beckett University
Leeds 2017.09 - 2020.06
PGCE 5-11 - Primary Education
Leeds Beckett University
Leeds 2020.09 - 2021.07
Skills
- Coaching leadership
- Team management
- Performance development planning
- Conflict resolution
- Transformational leadership
- Agile project management
- Scrum Lead
Timeline
Secondary School Cover Teacher
Beechcliffe Secondary School
2022.01 - Current
Supply Teacher
Teaching Personnel
2021.07 - 2022.01
Customer Service Assistant
Capita
2021.06 - 2021.09
PGCE 5-11 - Primary Education
Leeds Beckett University
2020.09 - 2021.07
Bachelor of Arts - PE with Outdoor Learning
Leeds Beckett University
2017.09 - 2020.06
Pharmacy Manager
Denholme Pharmacy
2017.05 - 2020.09
BTEC National Diploma in Sport & Fitness - Sports and Fitness
Bradford College
2015.09 - 2017.07
GCSEs -
MA Institute
2010.09 - 2015.07