Summary
Overview
Work history
Education
Skills
Timeline
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Mohammad Abbas

Bradford,West Yorkshire

Summary

Talented teacher with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Enthusiastic individual, proven to consistently meet productivity, business and customer service objectives. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work history

Secondary School Cover Teacher

Beechcliffe Secondary School
Bradford, West Yorkshire
01.2022 - Current
  • Prepared students for Entry Level AQA Exams by planning and delivering lessons in line with national standards.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Managed staffing schedules for high numbers of teaching assistants, delivering operational efficiency.

Supply Teacher

Teaching Personnel
Bradford, West Yorkshire
07.2021 - 01.2022
  • Maintained thorough understanding of trends and developments to produce innovative and engaging lessons.
  • Managed student behaviour through appropriate disciplinary measures, promoting self-governance to minimise future incidents.
  • Critical thinking and constant problem solving.

Customer Service Assistant

Capita
Bradford, West Yorkshire
06.2021 - 09.2021
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.

Pharmacy Manager

Denholme Pharmacy
Denholme, Bradford
05.2017 - 09.2020
  • Coordinated medication management workflows for enhanced business efficiency.
  • Maximised pharmacy teams' productivity through strategic staff planning.
  • Coached and mentored student pharmacists in patient care.

Education

GCSEs -

MA Institute
Bradford
09.2010 - 07.2015

BTEC National Diploma in Sport & Fitness - Sports and Fitness

Bradford College
Bradford
09.2015 - 07.2017

Bachelor of Arts - PE with Outdoor Learning

Leeds Beckett University
Leeds
09.2017 - 06.2020

PGCE 5-11 - Primary Education

Leeds Beckett University
Leeds
09.2020 - 07.2021

Skills

  • Coaching leadership
  • Team management
  • Performance development planning
  • Conflict resolution
  • Transformational leadership
  • Agile project management
  • Scrum Lead

Timeline

Secondary School Cover Teacher

Beechcliffe Secondary School
01.2022 - Current

Supply Teacher

Teaching Personnel
07.2021 - 01.2022

Customer Service Assistant

Capita
06.2021 - 09.2021

PGCE 5-11 - Primary Education

Leeds Beckett University
09.2020 - 07.2021

Bachelor of Arts - PE with Outdoor Learning

Leeds Beckett University
09.2017 - 06.2020

Pharmacy Manager

Denholme Pharmacy
05.2017 - 09.2020

BTEC National Diploma in Sport & Fitness - Sports and Fitness

Bradford College
09.2015 - 07.2017

GCSEs -

MA Institute
09.2010 - 07.2015

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Mohammad Abbas