Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Hard-working individual with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
11
11
years of professional experience
Work History
Cleaner / Floor Marble restoration polishing
Casna group (The dorchester hotel)
London , England
02.2023 - Current
Worked quickly to complete cleaning within allotted timeframes.
Organised cleaning supply closets for ease in locating necessary products.
Followed health and safety guidelines to properly dispose of waste and toxic materials.
Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Restocked, refreshed and sanitised bathroom facilities.
Communicated well with team across multiple locations.
Provided high-quality cleaning service at inner-city businesses locations.
Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
Safely stored cleaning solutions, equipment and chemicals.
Polished glass, mirrors and metal items to attractive shine.
Kept floors clean with regular sweeping, vacuuming and mopping.
Improved stone surface, applying polishing techniques to achieve smooth finish.
Followed production plans to correctly determine material quantities.
Travel Agent
Rehla Travel and tourism
London, England
02.2020 - 11.2022
Arranged travel accommodation for groups, couples, executives and special needs clients.
Booked travel accommodation for a party of 60 guests for a last-minute wedding.
Responded to clients' questions, issues and complaints in a timely manner and found appropriate solutions when needed.
Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Discussed security issues and protocols with individuals travelling to highly insecure areas in the Middle East and Africa.
Warehouse Worker
Amazon
London , United Kingdom
01.2018 - 02.2019
Accurately staged and sorted products for loading, improving timely dispatch processes.
Picked and despatched high-volume orders accurately.
Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
Communicated with all levels of staff, maintaining positive, productive working environments.
Sales Staff Member
Primark
London , United Kingdom
02.2013 - 12.2014
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Created attractive product displays to enhance customer engagement and boost sales.
Guest Intelligence Manager (CRM Systems Manager) at The Lana, Dorchester Collection HotelGuest Intelligence Manager (CRM Systems Manager) at The Lana, Dorchester Collection Hotel