MOHAMED YOONUS SHAHUL HAMEED
KINGSTON,SURREY
Summary
Self-assured individual offering more than 5 years of experience Business Owner experience. Well-versed in . Flexible and poised promoting well-developed skills and Creative Business Owner with exceptional background spent in Food industry. Proven leader with engaging demeanour and success working in demanding environments. Seeking opportunity to take on new role . Friendly and resourceful person with developed problem-solving and critical-thinking abilities. Uses exceptional leadership and team-building skills to create strong company culture that boosts productivity. Keeps keen knowledge of trends and developments. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
16
16
years of professional experience
14
14
years of post-secondary education
Work history
Business owner
SATORI KITCHEN
Wimbledon, Merton
02.2022 - Current
- Tracked industry and consumer trends to identify opportunities to boost sales.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Oversaw budget management to keep to financial targets.
- Applied digital marketing tactics to drive business growth and awareness.
- Enhanced new product awareness by posting engaging images to company websites and social media accounts.
- Developed and executed comprehensive business strategy, aligning organisational goals with market opportunities and competitive landscape.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Forecasted sales figures and aligned inventory with expected demand.
- Conducted annual performance reviews to deliver constructive feedback and promote employee growth.
- Developed winning sales strategies to drive revenue.
- Collaborated with marketing personnel to identify and promote brand mission, values and vision.
- Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Planned expansions to service and product offering based on client feedback.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
Used car salesperson
Furson Motors
New Malden, Kingston upon Thames
10.2013 - Current
- Highlighted product features by detailing benefits based on customer needs and personalities.
- Test drove vehicles with customers to sell car benefits and features.
- Enhanced sales value by upselling add-ons such as extended warranties and service plans.
- Photographed cars for online listings to encourage new customer footfall.
- Priced part-exchange vehicles, negotiating profitable outcomes.
- Kept customer records updated to aid further communications and sales opportunities.
Vehicle technician
hybrid solution
Sutton, Surrey
02.2021 - 11.2023
- Acquired cost-effective, timely replacement parts and materials according to [Type] processes.
- Used automated testing methods to carefully diagnose vehicle faults.
- Ensured secure storage of [Type] tools and equipment for optimum [Type] safety.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Performed accurate electrical testing, enabling safe system fault repairs.
- Assembled mechanical components following specifications.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Handled routine inspections, service and MOT of [Type] vehicles, upholding [Type] quality standards.
- Removed faulty products and parts for repair or recycling.
- Used precision meters and measurement tools for accurate testing.
- Tested and classified materials according to detailed specifications.
- Kept databases updated with relevant technical documentation and reports.
Logistics manager
Satori Gyoza Ltd
Kingston upon Thames, Surrey
04.2014 - 01.2022
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Generated different reports for performance review and analysis.
- Monitored logistical expenses to keep operating costs low.
- Oversaw contract negotiations with external providers, securing transport for goods and equipment.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Consistently met company and department objectives within budget and time constraints.
- Supervised fleet repair activities and validated operations after service.
- Advised on transport types, routes and schedules to improve operational efficiency.
- Negotiated rates with transport providers to achieve project budgets.
- Troubleshot and formulated strategies for logistical risks.
Sushi chef
Satori Gyoza Ltd
Kingston upon Thames, Surrey
02.2013 - 07.2014
- Confidently interacted with multicultural team in high pressure environments.
- Suggested process improvements to Head Chef to improve communication between kitchen and waiting staff.
- Consistently produced highest quality of sushi and sashimi dishes.
- Maintained adequate cost control to meet food budgets presented by restaurant manager.
- Applied specialist knowledge in Japanese cuisine, demonstrating expertise in correct cutting of fish and sashimi presentation.
- Demonstrated advanced knife and sushi rolling skills when cooking in front of up to [Number] restaurant guests.
- Displayed innovation, creativity and experimentation to develop menus and improve previous recipes with great success.
- Managed busy sushi section of kitchen for [Number] years.
- Created [Number] eye-catching new dishes since [Year] to attract new and existing customers.
- Eliminated risk of cross-contamination by maintaining strict food hygiene practices and allergy awareness in team of [Number].
- Adhered to and upheld legal compliance and hygiene regulations across food storage, preparation and presentation.
- Oversaw kitchen operations for in-house dining and outside catering events, maintaining reliable, quality food service.
- Minimised kitchen waste through effective recycling, composting and disposal systems.
- Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
- Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
- Monitored line work processes to ensure consistency in quality, quantity and presentation.
- Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
- Enforced safe food-handling, preparation and storage protocols to reduce risk of food-borne illnesses.
- Negotiated with vendors to source ingredients and supplies at cost-effective terms.
- Curated seasonal menus to promote new business and encourage use of local vendors.
- Sourced local and imported food and ingredients to fulfil menu needs.
- Directed kitchen workflow to meet high-volume needs in busy restaurant environment.
Gemologist
New World Craft
Unawatuna Srilanka, Galle Sri Lanka
01.2008 - 02.2011
- Maintained excellent client satisfaction by providing in-depth support.
- Gemstone Buy and Sell
- Stock Control
- Completed thorough documentation in [Software] for each enquiry.
- Answered [Number]+ telephone calls per day with professionalism.
- Handled in-person, email and mailed correspondence.
- Prepared necessary forms to complete transactions.
- Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
- Advised customers on availability, pricing and location of products.
Education
GCSEs - Maths, Sinhalese, Science, Religious Studies, Commerce, English ,Tamil, Art, social and History, Bus
St Aloysius College
Galle, Srilanka 01.1995 - 12.2005
Diploma In Computer Hardware Engineering - Computer Hardware Engineering
London Business School
London 02.2007 - 02.2008
Diploma in Computer Awareness - Diploma in Computer
The Open University
Sri Lanka 03.2008 - 03.2009
Diploma in Merchandising - Merchandising
Clothing Industry Training Institute
Rathmalana, Sri Lanka 01.2007 - 01.2008
Diploma of Higher Education - Diploma
British Council
Colombo, Sri Lanka 02.2010 - 08.2010
Skills
- Data collection and analysis
- Business analysis
- Strategic consultancy
- Business planning
- Business development
- Employee management
- Customer relations
- Customer service
- Operations management
- Financial management
- Financial leadership
- Worker training
- Change management
- Process improvements
- Manual development
- On-site observations
- Problem-solving
- Communication skills
- Time management
- Knowledge of Software
- Troubleshooting
- Google Workspace
- IT proficient
- Shipping and delivery methods
- Logistics planning
- Microsoft Office suite
- Instrument testing
- Workplace safety
- POS software expertise
- Tool maintenance
- Carpentry
- Building repair and maintenance
- Electrical installation and repair
- Screen repair
- Electrical panel upgrades
- Troubleshooting complex control systems
- Electrical diagnostics
- Lighting
- Pipe installation expertise
- Technical support
- Safety compliance
- Electrical fault diagnosis
- Hand and power tools
Languages
English
Fluent
Tamil
Fluent
Sinhala
Fluent
Timeline
Business owner
SATORI KITCHEN
02.2022 - Current
Vehicle technician
hybrid solution
02.2021 - 11.2023
Logistics manager
Satori Gyoza Ltd
04.2014 - 01.2022
Used car salesperson
Furson Motors
10.2013 - Current
Sushi chef
Satori Gyoza Ltd
02.2013 - 07.2014
Diploma of Higher Education - Diploma
British Council
02.2010 - 08.2010
Diploma in Computer Awareness - Diploma in Computer
The Open University
03.2008 - 03.2009
Gemologist
New World Craft
01.2008 - 02.2011
Diploma In Computer Hardware Engineering - Computer Hardware Engineering
London Business School
02.2007 - 02.2008
Diploma in Merchandising - Merchandising
Clothing Industry Training Institute
01.2007 - 01.2008
GCSEs - Maths, Sinhalese, Science, Religious Studies, Commerce, English ,Tamil, Art, social and History, Bus
St Aloysius College
01.1995 - 12.2005
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