Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
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Mohamed Arkam Inayathulla

Mohamed Arkam Inayathulla

London,London

Summary

Results-driven and adaptable professional with a strong foundation in Accounting & Finance, complemented by customer-facing experience and data-driven problem-solving skills. Proven track record of managing client relationships, identifying growth opportunities, and executing strategic initiatives. Eager to apply analytical thinking, persuasive communication, and CRM proficiency in a Sales or Business Development Representative role within the tech industry.

Overview

8
8
years of professional experience

Work history

Trainee Accountant

i-Pharm
London
12.2024 - 05.2025
  • Managed end-to-end sales invoicing and accounts receivable processes, ensuring timely and accurate billing to support cash flow and customer satisfaction
  • Utilized Sage200, BullHorn and Excel to maintain financial records and generate reports, facilitating informed decision-making and efficient sales operations.
  • Collaborated with cross-functional teams, including sales and finance to streamline order processing and resolve client inquiries, enhancing overall customer experience.

Employment Tax Analyst

Deloitte
City of London
09.2023 - 08.2024
  • Processed client billing and reconciliations in line with HMRC guidelines, supporting accurate and timely financial transactions within a high-volume environment.
  • Utilised Excel to track payroll tax data, generate reports, and support clients with clear tax insights.
  • Liaised with clients and cross-functional teams to resolve tax-related queries efficiently, ensuring excellent service delivery and compliance.

Emergency Dispatcher

Cadent Gas
Coventry
10.2022 - 09.2023
  • Managed stakeholder communication across fast-paced emergency teams.
  • Achieved 99.4% SLA compliance by prioritizing high-urgency calls, exceeding target SLA by 24.9%
  • Coordinated between internal teams to streamline operations.

Assistant Manager

Lloyds Pharmacy
Coventry
09.2022 - 10.2022
  • Trained team members in upselling techniques and customer service, increasing sales by 15%
  • Resolved escalated issues with proactive problem-solving strategies.
  • Monitored sales performance regularly adjusting strategies as required, allowing daily dispensed items to be over 7000.

Retail Associate

Primark
Coventry, West Midlands
09.2017 - 09.2022
  • Resolved complaints to increase customer satisfaction.
  • Ensured up-to-date product knowledge through regular training sessions for better customer advisement, increasing sales by 35%.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.

Education

Bachelor of Science - Accounting & Finance

University of Birmingham
Birmingham
09.2019 - 7 2022

BTEC Level 3 - Business and IT

Sidney Stringer Academy
Coventry
09.2017

Skills

  • CRM & Data Management (Sage200, Salesforce, Excel)
  • Customer Service
  • Technical product understanding
  • Communication & Presentation Skills
  • Time Management & Strategic Planning
  • Consultative Selling Approach
  • Leadership
  • Customer Needs Analysis

Accomplishments

  • 100% pass rate for 18 students in Business tutoring with 67% Distinctions.

Languages

Tamil
Native
English
Proficient
C2
Hindi
Intermediate
B1

Timeline

Trainee Accountant

i-Pharm
12.2024 - 05.2025

Employment Tax Analyst

Deloitte
09.2023 - 08.2024

Emergency Dispatcher

Cadent Gas
10.2022 - 09.2023

Assistant Manager

Lloyds Pharmacy
09.2022 - 10.2022

Bachelor of Science - Accounting & Finance

University of Birmingham
09.2019 - 7 2022

Retail Associate

Primark
09.2017 - 09.2022

BTEC Level 3 - Business and IT

Sidney Stringer Academy

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Mohamed Arkam Inayathulla