Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mohamed Sharif Mohamed

Birmingham,United Kingdom

Summary

Results-driven professional with 5+ years of experience in warehouse logistics, team supervision, and customer service. Proven success in optimizing workflows, improving efficiency, and ensuring operational compliance. Adept at leadership, problem-solving, and driving performance improvements.

Overview

6
6
years of professional experience

Work history

Step Up Supervisor - Outbound

HelloFresh
05.2024 - 03.2025
  • Promoted within 6 months for leadership and operational excellence
  • Supervise outbound operations, achieving a 15% productivity increase and a 10% error reduction
  • Lead a team of 5, improving efficiency by 20% and ensuring 100% order accuracy
  • Maintain compliance with safety and quality standards, reducing workplace incidents by 10%

Outbound Operative

HelloFresh
04.2024 - 05.2024
  • Processed 200+ outbound orders daily, maintaining 100% accuracy and reducing customer complaints
  • Met deadlines by prioritizing tasks effectively.
  • Improved productivity for team through effective communication and collaboration.
  • Loaded and organized goods onto trucks for shipping.

Supertemp/ Coordinator

Meridian Business Support | HelloFresh
11.2022 - 03.2024
  • Assisted warehouse operation, ensuring efficiency and compliance with safety regulations.
  • Provided flexible support across various departments to maintain smooth operations.
  • Developed multitasking skills by handling different tasks in fast-paced environments.
  • Coordinated agency operatives, assisting with pay slips, shift availability, card issues and holiday bookings.
  • Acted as a liaison between operatives and management, ensuring smooth communication and issues resolution.
  • Maintained accurate records of shifts and attendance to optimize workforce planning.
  • Supervised daily operations for 50+ employees, boosting productivity by 15% and reducing errors by 10%

Production Operative

Meridian Business Support | Hello Fresh
11.2021 - 03.2024
  • Led audits ensuring 100% compliance, improving stock accuracy and minimizing production delays
  • Worked on packaging tasks, ensured product protection during transit.
  • Maintained a clean work environment, promoting overall well-being of staff.
  • Improved safety standards through strict adherence to regulations.

Customer Service Representative

EE
06.2019 - 04.2021
  • Resolved 95% of customer issues on first contact, improving satisfaction by 10%
  • Handled 50+ customer inquiries daily, enhancing retention by 15%

Education

B.A. - Architecture

Birmingham City University
Birmingham

Diploma - Business

Washwood Heath Academy Sixth Form

Skills

  • Leadership & Team Coaching
  • Warehouse & Inventory Management
  • Problem-Solving & Critical Thinking
  • Customer Service & Communication
  • Time Management & Multitasking
  • Safety & Compliance
  • Workforce Coordination
  • Payroll & Administrative
  • Scheduling & Shift Management

Languages

English
Intermediate
Arabic
Beginner
Swedish
Elementary

Timeline

Step Up Supervisor - Outbound

HelloFresh
05.2024 - 03.2025

Outbound Operative

HelloFresh
04.2024 - 05.2024

Supertemp/ Coordinator

Meridian Business Support | HelloFresh
11.2022 - 03.2024

Production Operative

Meridian Business Support | Hello Fresh
11.2021 - 03.2024

Customer Service Representative

EE
06.2019 - 04.2021

B.A. - Architecture

Birmingham City University

Diploma - Business

Washwood Heath Academy Sixth Form

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