Mohamed Sharif
Abu Dhabi ,UAE ,Food and Beverage Supervisor
Summary
Dedicated,experienced and results-driven food and beverage supervisor with over 10 years of progressive leadership experience in the Food & Beverage industry, I bring a track record of improving operational efficiency and customer satisfaction. My expertise in inventory and budget management, staff development, Demonstrated success in driving revenue growth and commitment to excellence align with the high standards of service and passion for hospitality that define a dynamic environment.
Overview
1
1
Certification
Work history
Food & Beverage Supervisor -Aqua All Day Dining /Glo bar and lounge
Rosewood Hotel Abu Dhabi
02 2021 - Current
- Oversaw the daily operations of a high-volume all-day dining venue,ensuring flawless service across breakfast, lunch, dinner, and specialty weekend brunches.
- Supervised bartenders and bar staff, collaborating with the Mixologist and Manager to craft seasonal cocktail menus,significantly boosting sales and enhancing the guest experience.
- Worked closely with sales and marketing teams to design and execute seasonal promotions, resulting in a substantial boost inrestaurant revenue.
- Conducted regular walkthroughs to assess and uphold service standards, ensuring exceptional guest experiences across all service periods.
- Managed all aspects of staff scheduling, training, and performance evaluations , fostering a motivated and high-performing team.
- Contributed to the creation and implementation of new menus, resulting in elevated guest satisfaction and a substantial rise in sales.
- Actively monitored customer satisfaction, promptly addressing any concerns or resolving complaints to ensure a positive guest experience.
- Efficiently managed all administrative functions, ensuring organized and readily accessible documentation to support smooth outlet operations.
- Analyze financial performance, assisting in budget preparation, and implementing strategies that resulted in revenue increase.
Glo bar and lounge captain
Rosewood Hotel Abu Dhabi
03 2018 - 02 2021
- Conducted comprehensive training sessions for the bar team, equipping them with extensive menu knowledge and ensuring consistent, high-quality customer service.
- Managed detailed inventory tracking, strategically stocking bar areas to optimize workflow and operational efficiency.
- Led a customer feedback initiative that resulted in the improvement of service processes and boosted guest satisfaction.
- Facilitated weekly team meetings to review performance, discuss operational improvements, and recognize outstanding employees, cultivating a collaborative team culture.
- Professionally handled customer complaints and inquiries,providing swift resolutions to maintain a positive and memorable guest experience.
Food and Beverage Captain -Aqua -All Day Dining and Glo Bar and lounge
Rosewood Hotel Abu Dhabi
09 2015 - 03 2018
Food and Beverage Attendant -Spice Mela Semi-Fine Dining Restaurant
Rosewood Hotel Abu Dhabi
08 2013 - 07 2015
Food and Beverage Intern
Shangri-la Rasa Sentosa Resort
Sentosa Island ,Singapore , Singapore
01 2012 - 01 2013
Education
Hospitality ,Travel And Tourism Management
School D'Hospitality
06/2011 - 01/2013
Skills
Inventory Management
Health & Safety Compliance
Customer Service Excellence
Staff Training & Development
Staff performance evaluations
Seven rooms reservation system
Budget & Forecasting
Oasys and Scheduling
Profit and Loss Management
Menu Development & Planning
Team Leadership Excellence
Mastery in delegating task
POS
MS office
Accomplishments
Exemplified outstanding leadership by consistently attaining LQA scores surpassing 90 percent, and received accolades from the LQA Agent for being an exceptionally engaging manager.
Rosewood Standards Specialist
Brand Ambassador of the Month
Certification
Emerging Leader Program
Advanced Hospitality Leadership
WSET Level 1
HACCP
Personality Development
Reference
Rosewood Hotel Abu Dhabi
Adrian Michel -Aqua and Glo Outlet Manager
Email-Adrian.Michel@rosewoodhotels.com
Rosewood Hotel Abu Dhabi
Georgie Mathai -F&B Operation Manager
Email -Georgie.Mathai@rosewoodhotels.com
Timeline
Food & Beverage Supervisor -Aqua All Day Dining /Glo bar and lounge
Rosewood Hotel Abu Dhabi
02 2021 - Current
Glo bar and lounge captain
Rosewood Hotel Abu Dhabi
03 2018 - 02 2021
Food and Beverage Captain -Aqua -All Day Dining and Glo Bar and lounge
Rosewood Hotel Abu Dhabi
09 2015 - 03 2018
Food and Beverage Attendant -Spice Mela Semi-Fine Dining Restaurant
Rosewood Hotel Abu Dhabi
08 2013 - 07 2015
Food and Beverage Intern
Shangri-la Rasa Sentosa Resort
01 2012 - 01 2013
Hospitality ,Travel And Tourism Management
School D'Hospitality
06/2011 - 01/2013