Mohamed Hizir
London,ENG
Summary
- Reliable and customer-focused professional with experience in retail and customer service. Capable of creating welcoming environment and ensuring smooth transactions through strong communication and problem-solving skills. Committed to maintaining inventory, organising displays, and delivering excellent customer service.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
- Dependable Forklift Driver with knack for ensuring smooth warehouse operations. Increased productivity by streamlining loading and unloading processes and maintaining impeccable safety standards. Known for maintaining equipment in top condition and collaborating seamlessly with team members.
- Reliable team player with strong drive to ensure safety and functionality in power line systems. Demonstrates problem-solving skills and manual dexterity, along with proactive approach to learning and applying new techniques. Committed to maintaining and enhancing infrastructure reliability for community and organisational benefit.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Delivery driver
the bread factory
London, london
04.2024 - 02.2025
- Ensured safety by regular vehicle inspections and maintenance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Assisted in warehouse organisation to streamline packing process.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Carried heavy items to customers' desired location using best moving and handling practices.
Delivery driver
parcel force
london, london
08.2022 - 08.2023
- Communicated effectively with dispatch team to ensure timely deliveries.
- Provided excellent customer service, enhancing company reputation.
- Improved client satisfaction by delivering packages promptly and accurately.
- Handled fragile items carefully, resulting in zero damage complaints.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Assisted in warehouse organisation to streamline packing process.
Deliveroo driver
Deliveroo
Londonderry, london
06.2019 - 07.2022
- Executed efficient navigation through busy city streets for timely deliveries.
- Safely parked vehicle during pickups and deliveries to reduce damage risk.
- Addressed customer queries promptly, bolstering brand image.
- Utilised GPS technology to ensure accurate navigation and delivery efficiency.
- Followed strict time schedules to guarantee prompt delivery.
- Communicated effectively with restaurant staff for smooth pick-up process.
Education
Certificate of Licence reach and counterbalance - Forklift
Wallace school of transport
London 08.2025 - 08.2025
Certificate of Higher Education - English
City and Guilds
London 01.2024 - 06.2025
Skills
- Load management
- Delivery accuracy
- Safety procedures understanding
- Forklift certification
- Goods vehicle operation
- Hazardous material training
- Picking and packing
- Safety compliance
- Customer Service
- Attention to Detail
- Mobile delivery apps
- Multi-drop deliveries
- Order picking and processing
- Heavy hauling
- Responsible driving
- Shipping and packaging
Languages
English
Advanced
Arabic
Fluent
References
References available upon request.
Timeline
Certificate of Licence reach and counterbalance - Forklift
Wallace school of transport
08.2025 - 08.2025
Delivery driver
the bread factory
04.2024 - 02.2025
Certificate of Higher Education - English
City and Guilds
01.2024 - 06.2025
Delivery driver
parcel force
08.2022 - 08.2023
Deliveroo driver
Deliveroo
06.2019 - 07.2022
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