MOHAMED HASSAN
London
Summary
Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Security officer
Mitie
London
09.2022 - Current
- Intervened to protect clients with swift and imposing physical presence.
- Checked ID cards and documented details in security log.
- Handled confidential information to protect client reputation and assets.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- De-escalated conflict by remaining firm while using control and restraint.
- Collaborated with security teams and emergency services to resolve urgent situations.
Security Officer
Stealth security
London
12.2020 - 02.2022
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Identified violators and escorted departing personnel to guard against theft of property.
- Oversaw entry and exit of over 200 visitors daily.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer assistant
Tesco
London
12.2018 - 02.2022
- Advised customers on availability, pricing and location of products.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback
- Assisted customers with varying questions using product knowledge and service expertise.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
A-Levels - AAT level 3
First intuition
London 06.2022 - 06.2023
GCSE - AAT Level 2
Lewisham College and Southwark College
London 09.2019 - 08.2020
GCSEs -
Mazahirul Uloo
London08.2015
Skills
- Time management
- Customer and client relations
- Security awareness
- Professional demeanour
- SIA Door Supervisor Licence
- CCTV Licence
Timeline
Security officer
Mitie
09.2022 - Current
A-Levels - AAT level 3
First intuition
06.2022 - 06.2023
Security Officer
Stealth security
12.2020 - 02.2022
GCSE - AAT Level 2
Lewisham College and Southwark College
09.2019 - 08.2020
Customer assistant
Tesco
12.2018 - 02.2022
GCSEs -
Mazahirul Uloo
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