Mohamed Hamed
London,Sussex
Summary
Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Retail Banking Officer
Bank of Khartoum
01.2014 - 09.2015
- Collaborated with team members to achieve monthly sales targets and improve overall branch performance.
- Assisted in development of new marketing strategies to attract potential customers and increase overall business growth.
- Implemented new training programs for staff, resulting in increased knowledge of banking products and improved customer service skills.
- Developed strong relationships with customers, identifying their financial needs and recommending appropriate products and services.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
Education
Master of Science - International Marketing
BPP University
Bachelor of Science - Business Administration
University of Medical Sciences And Technology
Skills
- Networking
- Network Troubleshooting
- Analytical and critical thinking
- Knowledge of python
- SQL programming basics
- NumPy module understanding
- Project Management
- IT inductions
Certification
- Google Data Analytics Foundation Certificate - Google.
- Data Science Level 3 - The Developer Academy.
- IT Smart Tech Level 2 - Just IT.
Languages
Arabic
Native language
English
Master or proficient
C2
Affiliations
- Playing Football
- Cooking
- Travelling
References
References available upon request.
Timeline
Retail Banking Officer
Bank of Khartoum
01.2014 - 09.2015
Master of Science - International Marketing
BPP University
Bachelor of Science - Business Administration
University of Medical Sciences And Technology
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