MOHAMED ASHKIR
Leeds
Summary
Highly motivated individual with a strong commitment to providing excellent service and creating positive experiences for every person I support. Skilled in communication, organisation, and attention to detail, with the ability to remain calm, professional, and efficient in busy environments. Eager to build experience across all areas of front desk operations while following company standards and procedures consistently. Friendly, approachable, trustworthy, and adaptable, with a positive attitude and a strong desire to contribute to a welcoming and high-performing team
Overview
7
7
years of professional experience
Work history
Facilities technician
NHS
Leeds
2023.02 - Current
- Maintained clean, safe environment for patients by upholding high hygiene standards and efficiently managing tasks across multiple areas daily
- Enhanced patient experience by proactively assisting and addressing patient needs, demonstrating strong customer service skills and adaptability
- Consistently met and exceeded hospital cleaning and safety standards, contributing to improved operational efficiency and positive care environment
Volunteer youth worker
Strive Social care
Leeds
2025.03 - 2025.05
- Assisted young people with varying needs in a supportive and friendly manner.
- Responded to inquiries with clear and helpful information.
- Demonstrated patience and empathy when providing additional support to those in need.
- Ensured confidentiality and treated individuals with respect.
- Maintained organisation and efficiency in service delivery.
- Developed communication, time management, punctuality, and teamwork skills.
- Assisted in homework completion to raise academic standards amongst youth.
- Provided emotional support to aid in the mental well-being of children.
Application developer
Yorkshire water
Leeds, West Yorkshire
2022.07 - 2022.08
- App Development: Assisted in the development and testing of a mobile application to improve internal processes
- Contributed to the design, coding, and debugging phases
- Software Development: Collaborated with senior developers on software development projects to enhance operational efficiency
- Worked on writing code, debugging, and updating software tools
- Team Collaboration: Attended daily Zoom meetings and provided updates on project progress, while also discussing improvements and new features
Customer Assistant
Imaan Pharmacy Harehills
LEEDS
2019.03 - 2019.04
- Delivered friendly and professional customer service by greeting and assisting a wide range of customers with different needs.
- Also performed different roles - for example- main responsively was to stack medicines in shelves this was difficult as it required organization skills because medicines have different names that needs to be stacked in specific places for customers
- Built positive customer relationships through a welcoming attitude and helpful approach.
- Developed transferable skills relevant to hospitality, including communication, problem-solving, time management, and customer skills.
Education
GCSEs - Math, English Language, English Literature, Computer Science, Creative Media, Science Combined, History
Carr Manor Community School, Specialist Sports College
A-Levels - T-LEVEL Digital Production, Design, and Development
Notre Dame Catholic Sixth Form
LeedsSkills
- Application Debugging
- Project Management
- Analytical Problem-Solving
- Organization
- Attention to Detail
- Customer Service
- Teamwork
- Clear Communication
- Active Listening
- Proficient in Microsoft Office Suite
Timeline
Volunteer youth worker
Strive Social care
2025.03 - 2025.05
Facilities technician
NHS
2023.02 - Current
Application developer
Yorkshire water
2022.07 - 2022.08
Customer Assistant
Imaan Pharmacy Harehills
2019.03 - 2019.04
GCSEs - Math, English Language, English Literature, Computer Science, Creative Media, Science Combined, History
Carr Manor Community School, Specialist Sports College
A-Levels - T-LEVEL Digital Production, Design, and Development
Notre Dame Catholic Sixth Form