MOHAMED ALI
London,Enfield London
Summary
Strategic Operations Manager with 15+ years of experience across high-volume hospitality, multi-site retail, and large-scale events. Proven record managing up to 5 sites, leading 90-150+ staff, and delivering strong commercial performance. Expert in scaling operations, improving efficiency, controlling costs, and building high-performing teams. Currently pursuing an MBA (Starting June 2026). Results-driven leader with expertise in team leadership and project management. Cultivated exceptional customer relationships and ensured compliance with health and safety standards. Championed strategic planning initiatives that enhanced operational outcomes and service excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager - Festivals & Events
EAT DOME
01.2026 - Current
- Lead multi-site operations across festivals managing 6 brands.
- Deliver £15K-£30K daily per site and lead 150+ staff.
- Built operations from scratch including recruitment, supply chain, and systems.
Senior General Manager / Multi-Site Leader
Pret A Manger
London
01.2018 - 01.2026
- Managed 3-5 high-volume locations with full P&L.
- Delivered £35K-£55K weekly per site and £140K-£200K area revenue.
- Led 90+ staff, improved growth, reduced labour and waste, and achieved full compliance.
Event Coordinator
Chelsea Flower Show
London
01.2021 - 01.2022
- Managed VIP logistics, vendors, and event operations ensuring high-quality execution.
Operations Manager
Gold's Gym
, Middle East
01.2010 - 01.2016
- Increased membership revenue by 20% and retention by 10% while improving operations.
Group Manager
Segafredo & Coffee Bean
, Middle East
01.2008 - 01.2010
- Managed multiple café locations improving performance and service standards.
Education
MBA -
06-2026
Bachelor's Degree - Tourism & Hospitality Management
Cairo University
Skills
- Multi-Site Operations & P&L
- Team Leadership & Development
- KPI & Performance Management
- Food & Beverage Operations
- Health & Safety Compliance
- Supply Chain & Cost Control
- Operations management
- Project management
- Customer service
- Team leadership
- Supply chain management
- Event coordination
- Staff training
- Leadership skills
- Customer relationship building
- Customer relationship management
- Outstanding customer service
- Strategic planning
Certification
- NEBOSH Level 7, In Progress
- Level 4 Food Safety Management
- Lean Six Sigma Green Belt
- Event Management Diploma
- First Aid at Work
- Diploma in Sales & Marketing
Accomplishments
- Managed up to 5 Pret A Manger sites across London
- £140K-£200K weekly area revenue
- Led 90+ staff and built leadership pipeline
- 8-15% sales growth across sites
- 5-10% labour cost reduction and 15% waste reduction
- 100% compliance in HSE & food safety audits (3 years)
- Managed 6 brands generating £15K-£30K daily (events)
- Led 150+ staff in high-pressure environments
Languages
Arabic
English
Websites, Portfolios and Profiles
linkedin.com/in/mohamed-ali-7a9957168
Timeline
Operations Manager - Festivals & Events
EAT DOME
01.2026 - Current
Event Coordinator
Chelsea Flower Show
01.2021 - 01.2022
Senior General Manager / Multi-Site Leader
Pret A Manger
01.2018 - 01.2026
Operations Manager
Gold's Gym
01.2010 - 01.2016
Group Manager
Segafredo & Coffee Bean
01.2008 - 01.2010
MBA -
Bachelor's Degree - Tourism & Hospitality Management
Cairo University