Mohamad Ward Al Abed
Epworth,North Lincolnshire
Summary
Customer-orientated, strategic-thinking Sales Professional with over 4 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Sales manager
Daisy Group
Sheffield, south yorkshire
2022.03 - 2023.12
- Set highest performance standard for self and worked up the corporate ladder from a starting position of trainee sales executive, to team leader and finally sales manager in the less than 2 years.
- Collected customer and market feedback and reported information to company leadership.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- broke personal and team sales records previously achieved in the company
- Carried out sales visits to current and prospective customers.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Hired and trained dedicated and high-achieving sales teams.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support and identifying up-sale opportunities.
- Developed and customised sales pitches to target specific customer personas.
International trade intern
NSSC Group
Beirut
2019.08 - 2021.08
- Meeting with government individuals to understand what the public sector need of goods are.
- Maintaining regular contract with existing manufacturers abroad and negotiating good price.
- Contacting new manufacturers and potentially traveling to meet them.
- Maintained currency on relevant social, economic and industry-specific trends.
- Advised on preferred options between available policy recommendations.
- Reviewed competing policies to seek out useful strategies for integration into current policy structures.
- Handling of tenders that are 50 million pounds of value and making sure everything operates smoothly from writing up the tender contract to the goods landing on the dock.
Supermarket cashier
granary wharf
leeds, west yorkshire
2017.12 - 2019.06
- Completed opening and closing procedures each day.
- Enabled accurate performance tracking by maintaining accurate records of transactions in Lightspeed POS.
- Monitored shoppers to detect suspicious behaviour and prevent product losses.
- Delivered outstanding customer service with friendly and efficient manner.
- Facilitated smooth day-to-day operations, using Epos Now software to balance till at shift end.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
Bachelor of Business Administration - business economics
Sheffield Hallam University
Sheffield 2020.09 - 2021.09
Bachelor of Arts - electronic engineering
Leeds Beckett University
Leeds 2016.09 - 2019.06
A-Levels - electronics, mathematics, physics
Birkdale School
Sheffield 2014.09 - 2016.07
Skills
- outdoorsy and good with my hands
- Excellent communication skills
- Excel proficiency
- Sales pipeline management
- Customer acquisition and retention
- Sales data analysis
- customer orientated
- excel in busy and fast paced environments
Languages
English
Native language
Arabic
Master or proficient
C2
Timeline
Sales manager
Daisy Group
2022.03 - 2023.12
Bachelor of Business Administration - business economics
Sheffield Hallam University
2020.09 - 2021.09
International trade intern
NSSC Group
2019.08 - 2021.08
Supermarket cashier
granary wharf
2017.12 - 2019.06
Bachelor of Arts - electronic engineering
Leeds Beckett University
2016.09 - 2019.06
A-Levels - electronics, mathematics, physics
Birkdale School
2014.09 - 2016.07