Mohamad El Masri
Blackburn,Lancashire
Summary
Effective Retail Sales Manager with a proven track record in driving sales and optimising store operations. Demonstrates expertise in tailoring sales pitches, e-commerce optimisation, and negotiation excellence. Skilled in social media marketing and adept at both B2B and B2C sales. Committed to achieving sales targets and enhancing customer satisfaction, with a focus on career advancement in retail management.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Regional sales and marketing manager
Ya DubaiLTD
Blackburn , Lancashire
02.2023 - 03.2025
- Managed regional sales by implementing strategic marketing plans.
- Expanded brand awareness for increased market share.
- Boosted company profile with innovative sales techniques.
- Streamlined sales processes to enhance efficiency.
- Achieved high customer satisfaction by delivering tailored services.
- Developed new business relationships to expand market reach.
- Identified opportunities, enhancing competitive advantage.
- Nurtured key client relationships, leading to repeat business.
- Led product launches, capturing significant market interest.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Researched and applied proven marketing techniques to drive sales.
- Embodied and modelled ethical standards of care, leading by example to support continuous positive outcomes.
Sales and customer service representative
Jlifestyle ltd
Blackburn, Lancashire
03.2021 - 07.2023
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained high standards of professionalism whilst interacting with customers.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Provided detailed product information for informed buying decisions.
- Managed daily sales operations to achieve business objectives.
- Established strong relationships with customers, enhancing brand loyalty.
- Implemented effective sales techniques to maximise profits.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
Education
A-Levels - math, business,accounting
cardinal newmans college
Preston 09.2020 - 09.2022
Skills
- Effective Retail Sales Manager
- sales driven
- motivated everyday
- Sales experience
- Sales pitch tailoring
- E-Commerce optimization
- Negotiation excellence
- Social media marketing
- B2B and B2C sales
- Store operations efficiency
Affiliations
- gym , boxing , paddle
Accomplishments
North west amateur boxer 2018 champion
Sales man of the year at ya dubai ltd 2024-2025
Languages
English
Fluent
Arabic
Fluent
French
Intermediate
Certification
Fisrt aid cerftifications
Sales man of the year achieveing 160% on top of my target
Timeline
Regional sales and marketing manager
Ya DubaiLTD
02.2023 - 03.2025
Sales and customer service representative
Jlifestyle ltd
03.2021 - 07.2023
A-Levels - math, business,accounting
cardinal newmans college
09.2020 - 09.2022
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