Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
References
Timeline
Generic
Mohalaf Naeem

Mohalaf Naeem

Banking, accounting and finance
Highwycombe,United Kingdom

Summary

Currently Seeking exposure to the Relevant sector and to utilise knowledge and skills within practical environment, an accomplished professional with extensive expertise in UK driving regulations, bookkeeping transaction and control, and business development. Demonstrates proficiency in financial administration, account reconciliation, and cash flow management. Adept at customer engagement, complaint resolution, and hospitality services. Proven track record in staff development and mentoring, operational risk assessment, and anti-money laundering protocols. Skilled in banking software navigation, accounting, and safe driving practices. Committed to leveraging multi-tasking ability and team leadership to drive business success while ensuring health and safety compliance.

Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in the applied role.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work history

Crew Member

MacDonalds UK
Bracknell, Bracknell Forest
10.2023 - 01.2025
  • Served high volumes of guests in fast-paced service environments with exceptional customer care use to serve over 40 customers per day.
  • Assessed food quality before serving customers to meet high-quality standards.
  • Addressed questions, concerns and complaints of customers.
  • Worked fast and accurately to meet customer needs and service goals.

Delivery Driver

Dominos UK
Bracknell, Bracknell Forest
01.2023 - 12.2024
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Carried out minor vehicle repairs, minimising downtime for maintenance services.
  • Served over 20 customer per day and Increased sales by 10%.
  • Completed customer orders with speed and accuracy.

Branch manager

Habib Bank Limited
Dadyal, Pakistan
05.2016 - 08.2023
  • Put in place clear controls for financial administration and business management.
  • Developed and implemented strategies for increased customer satisfaction.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Resolved customer complaints swiftly, maintaining company's reputation normally dealt with 30 customers each day.

Teaching Assistant

Minhaj Ul Quran
Dadyal, Pakistan
05.2014 - 05.2015
  • Personalised instruction and personal mentoring based on individual strengths and abilities.
  • Designed innovative teaching techniques that earned positive feedback by school management.
  • Prepared stimulating classroom displays, encouraged student creativity.
  • Employed variety of mediums to convey learning concepts and boosted result 88% to 100%.

Education

MSc - Int. Accounting and Finance

London South Bank University
United Kingdom
09.2023 - 09.2024

Master of Commerce - Economics And Accounting

University of AJ&K Muzaffarabad
Pakistan
01.2013 - 04.2015

B Ed - Education

Allama Iqbal Open University
Pakistan
10.2016 - 10.2017

Bachelor of Commerce - Economics And Accounting

University of AJ&K Muzaffarabad
Pakistan
09.2009 - 10.2011

Skills

  • UK driving regulations
  • Bookkeeping Transaction and control
  • Business Development & Marketing
  • Multi-tasking ability
  • Banking & Accounting
  • Cash handling proficiency &Costing
  • Hospitality and customer service
  • Account reconciliation & Financial administration
  • Cash flow& Organisational management

Languages

English
Fluent
Urdu
Fluent
Punjabi
Fluent

Personal Information

  • Date of birth: 01/07/91
  • Gender: Male

Affiliations

  • Cricket: I Use to watch and play.
  • Snooker:I Use to watch and play.

References

References available upon request.

Timeline

Crew Member

MacDonalds UK
10.2023 - 01.2025

MSc - Int. Accounting and Finance

London South Bank University
09.2023 - 09.2024

Delivery Driver

Dominos UK
01.2023 - 12.2024

B Ed - Education

Allama Iqbal Open University
10.2016 - 10.2017

Branch manager

Habib Bank Limited
05.2016 - 08.2023

Teaching Assistant

Minhaj Ul Quran
05.2014 - 05.2015

Master of Commerce - Economics And Accounting

University of AJ&K Muzaffarabad
01.2013 - 04.2015

Bachelor of Commerce - Economics And Accounting

University of AJ&K Muzaffarabad
09.2009 - 10.2011
Mohalaf NaeemBanking, accounting and finance