With a proven track record at the UK Civil Service, I excel in strategic planning and problem-solving, driving projects to completion while fostering teamwork. My leadership has consistently improved stakeholder alignment and program success, showcasing my ability to manage scope and build strong relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Program Manager - Department for Work and P
UK Civil Service
02.2024 - Current
Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.
Logistics and Engagement Lead
Department of Work and Pensions
05.2023 - 02.2024
Mentored junior team members, fostering professional development and growth within the organization.
Collaborated with internal stakeholders to identify new business opportunities and expand company offerings based on industry trends.
Streamlined reporting processes, improving data accuracy and enhancing decision-making capabilities for both clients and internal teams.
Managed budgets and resources for various projects, ensuring timely completion within financial constraints.
Ensured seamless transitions between project phases by maintaining clear lines of communication among team members and stakeholders.
Conducted post-project evaluations to assess lessons learned and identify areas for improvement in future engagements.
Developed and maintained strong relationships with external vendors, ensuring the highest quality of service and support for clients throughout the engagement process.
Championed knowledge-sharing initiatives within the organization, fostering a collaborative environment that enabled cross-functional teams to excel in their roles.
Wrote and distributed press releases to increase brand visibility.
Senior Policy Advisor
Department for Work and Pensions
10.2022 - 05.2023
Identified emerging trends and opportunities in the field by maintaining a strong professional network within the industry.
Led strategic planning efforts for long-term policy development, setting organizational priorities and goals.
Negotiated with external partners to achieve mutually beneficial outcomes relating to policy objectives.
Evaluated the success of implemented policies using data-driven methods, informing future actions and adjustments.
Collaborated with cross-functional teams to develop and implement innovative solutions addressing complex policy issues.
Presented findings and recommendations to decision-makers, successfully advocating for policy changes.
Drafted legislation and regulatory language, shaping critical aspects of public policy initiatives.
Provided expert advice to senior leadership, influencing key policy decisions and directions.
Improved policy effectiveness by conducting comprehensive research and analysis on various topics.
Identified, researched and tracked legislative issues relevant to current public issues.
Delivered political subject matter expertise to government representatives and civic officials.
Reviewed legislative and regulatory documents, analyzed implications and shared findings.
Attended legislative and regulatory hearings to report information.
Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
Project Manager
NHS England
04.2022 - 09.2022
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
Policy Adviser
UK Cabinet Office
10.2020 - 09.2021
Facilitated communication and relationship development between different stakeholders.
Researched existing policies and procedures to gain firm understanding of current conditions.
Drafted and presented reports outlining policy actions.
Recommended updates to current legislation, regulations and policies.
Provided expert guidance on legislation by developing talking points, briefing materials, and testimony for public hearings.
Facilitated constructive dialogue among stakeholders through roundtable discussions, workshops, and focus groups.
Strategy and Market Engagement Lead - DHSC
UK Civil Service
10.2020 - 09.2021
Mentored junior team members, fostering professional development and growth within the organization.
Streamlined reporting processes, improving data accuracy and enhancing decision-making capabilities for both clients and internal teams.
Facilitated productive meetings with clients and team members to keep projects moving forward efficiently.
Ensured seamless transitions between project phases by maintaining clear lines of communication among team members and stakeholders.
Developed and maintained strong relationships with external vendors, ensuring the highest quality of service and support for clients throughout the engagement process.
Collaborated with internal stakeholders to identify new business opportunities and expand company offerings based on industry trends.
Team Assistant
Miller Insurance Services LLP
08.2020 - 11.2020
Boosted team morale through the planning and execution of engaging team-building events.
Ensured accurate record-keeping by maintaining an organized database of important company information and documentation.
Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
Supported project completion by coordinating tasks, resources, and deadlines among team members.
PR Team Assistant
TopCashback UK
06.2016 - 07.2017
Boosted team morale through the planning and execution of engaging team-building events.
Ensured accurate record-keeping by maintaining an organized database of important company information and documentation.
Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
Supported project completion by coordinating tasks, resources, and deadlines among team members.
Education
Master of Arts - Politics, Public Policy And Governance
University of Sheffield
Sheffield, United Kingdom
09.2019
Bachelor of Arts - Politics And Philosophy With Employment Experience
University of Sheffield
Sheffield, United Kingdom
07.2018
Skills
Scope Management
Problem-solving skills
Strategic Planning
Project Leadership
Personnel Management
Relationship Management
Staff Leadership
Policy Interpretation
Teamwork and Collaboration
Decision-Making
Multitasking
Certification
Prince2 7 Foundation and Practitioner (Ongoing)
Timeline
Senior Program Manager - Department for Work and P
UK Civil Service
02.2024 - Current
Logistics and Engagement Lead
Department of Work and Pensions
05.2023 - 02.2024
Senior Policy Advisor
Department for Work and Pensions
10.2022 - 05.2023
Project Manager
NHS England
04.2022 - 09.2022
Policy Adviser
UK Cabinet Office
10.2020 - 09.2021
Strategy and Market Engagement Lead - DHSC
UK Civil Service
10.2020 - 09.2021
Team Assistant
Miller Insurance Services LLP
08.2020 - 11.2020
PR Team Assistant
TopCashback UK
06.2016 - 07.2017
Master of Arts - Politics, Public Policy And Governance
University of Sheffield
Bachelor of Arts - Politics And Philosophy With Employment Experience
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