Moeen Rahim
London,UK
Summary
Graduated Digital Business Management Student from The University of Westminster, seeking a career in commercial practice. Strong commercial awareness, client-facing, and technical skills developed through previous employment including experience at management, Finance , Admin , Freelance, Travel Management company and, in the planning, and development office at a local council.
Driven professional with knack for leadership and logistical coordination, skilled in inventory management and team supervision. Demonstrates strong problem-solving abilities coupled with excellent communication skills. Committed to optimising warehouse operations and enhancing productivity.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Travel Agent
Cloud Travel Agency
London
01.2020 - 01.2024
- Enhanced customer satisfaction by providing accurate travel advice and recommendations.
- Tailored bespoke holiday packages for memorable experiences.
- Assisted clients with passport applications, ensuring timely submissions.
- Facilitated smooth booking processes to guarantee seamless travel experiences.
- Organised group tours, resulting in enjoyable shared adventures.
- Tracked flight prices to secure best-possible prices for customer trips.
- Invoiced customers and chased up unpaid bookings to avoid payment delays and balancing issues.
Warehouse Manager
ImperialWarehouse
Birmingham, West Midland
04.2017 - 04.2019
- Birmingham Integrated well into a diverse workforce and was able to work quickly and under pressure within a team of six to provide excellent customer service and ensure that given task was Banking, monitor cash flow, wages
- Assisting in recruitment process staff.
- Streamlined warehouse operations by implementing efficient inventory management systems.
- Managed supplier relations for seamless procurement processes.
- Supervised daily warehousing activities to ensure operational efficiency.
- Maintained clean work environment, promoting effective workflow and reducing hazards.
Translator
London Translation
London
04.2015 - 04.2016
- Interpreting Dari, Pashto, Persian, interviews into English for RED Cross
- Facilitate communication between the solicitors and clients and attention into details.
- Improved client relationships by providing accurate and timely translations.
- Served as a cultural consultant, bridging language gaps.
- Maintained confidentiality whilst handling sensitive documents.
Sales Advisor /Cashier
Homebase
London, City of London
02.2012 - 03.2015
- In charge of managing the business adhere to company policies
- Handle cash, credit, and other payments methods during busy periods, ensuring excellent customer service, managing stock and two section staff
- Promoted to the sales during the January sale, processed customer orders, arranged appointments and consistently met store target
- Assist customers with return, exchanges.
- Maintained clean, organised retail environment to enhance shopping experience.
- Facilitated smooth checkout process, enhancing customer satisfaction levels.
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Handled high volumes of transactions during holiday seasons efficiently.
- Completed opening and closing procedures each day.
- Helped meet business needs by working extra shifts.
- Advised alternative products to meet specific preferences
- Increased sales through effective negotiation and persuasion techniques.
Admin/HR Manager
USAID
Kabul , Afghanistan
01.2010 - 04.2011
- Funded Development Organization(BDN) Kabul Supervise the administration and operation team activities
- Ensure the smooth day to day function of the office
- Work with the team to help improve current operating procedures, HR practices, and staff development
- Ensure that inventory records are updated on a regular basis and that adequate safeguards are in place to ensure the proper usage of BDN property and assets.
- Implemented HR policies and procedures for legal compliance.
- Facilitated training programmes to enhance employee skills.
- Administered payroll operations ensuring timely and accurate payments.
- Recruited, hired and trained new employees to optimise profitability.
- Used staff survey findings to implement enhanced working conditions and practices.
- Coordinated employee engagement initiatives for improved staff morale.
- Liaised with department managers to identify staffing needs.
Finance/Cashier Officer
USAID
Kabul, Afghanistan
01.2005 - 12.2010
- Funded Development Organization(BDN, Prepared financial reports to the donors each quarter, processed salary disbursement , arranged appointments and consistently met store credit card application targets.
- Updated financial records regularly for streamlined operations and better decision-making.
- Provided training sessions on new accounting software to staff members, increased productivity levels.
- Trained new employees on accounting principles and company procedures.
- Conducted end-of-day reconciliation, ensuring financial accuracy.
- Managed accounts and financial transaction.
- Processed cash deposits and withdrawals from the bank.
- Organised staff salary transfer.
Education
BA (Hons) - Business Management with Digital Business
University of Westminster
London 09.2021 - 07.2024
Diploma of Higher Education - Business Administration
Kardan Institute
Afghanistan 01.2005 - 01.2006
Bachelor - Business Administration
London School of Commerce
City of London 06.2012 - 09.2014
Skills
- Languages, Fluently can speak write read listen
- English, Persian, Urdu, Pashto
- I'm keen interest in Business current affairs, and regular reader of the Financial Times
- Proficient user of Microsoft Word, Excel, PowerPoint, Project
- Driving and transportation
- Supervising employees
- Staff supervision
- Distribution and warehousing
- Customer care
- Quality Assurance
- Sales data analysis
Certification
RADAR Software accounting training course at BRAC (International Company) Financial Management Workshop USAID/REACH Quick book Accounting Software training CAPITA Customers Service Training on behalf of Barclays Bank two weeks
Interests
Enjoy football and have shown leadership and organizational skills whilst captain of team.
Timeline
BA (Hons) - Business Management with Digital Business
University of Westminster
09.2021 - 07.2024
Travel Agent
Cloud Travel Agency
01.2020 - 01.2024
Warehouse Manager
ImperialWarehouse
04.2017 - 04.2019
Translator
London Translation
04.2015 - 04.2016
Bachelor - Business Administration
London School of Commerce
06.2012 - 09.2014
Sales Advisor /Cashier
Homebase
02.2012 - 03.2015
Admin/HR Manager
USAID
01.2010 - 04.2011
Diploma of Higher Education - Business Administration
Kardan Institute
01.2005 - 01.2006
Finance/Cashier Officer
USAID
01.2005 - 12.2010
RADAR Software accounting training course at BRAC (International Company) Financial Management Workshop USAID/REACH Quick book Accounting Software training CAPITA Customers Service Training on behalf of Barclays Bank two weeks
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