Moeed Butt

Working as a Customer Service Colleague, I regularly support individuals by handling queries and resolving complaints calmly, professionally, and with empathy. These skills are directly transferable to youth work, where clear communication, active listening, and problem‑solving are essential when supporting young people and building trusting relationships. In addition, my work on the shop floor , including stock checks and maintaining a safe and presentable environment, has strengthened my attention to detail, organisation, and sense of responsibility. I understand the importance of creating welcoming, well‑structured spaces where individuals feel comfortable and supported. I am a hardworking, reliable, and flexible individual who is always willing to go above and beyond to ensure tasks are completed to a high standard. My ability to move between roles effectively, remain positive under pressure, and act as a responsible role model makes me a strong asset within a team

Door supervision

ACT (Action Counters Terrorism) Training

Physical Intervention

Employability skills including - CV writing and personal finance

Introduction to Facilities

First Aid in the Workplace Certificate

Mental Health Awareness

Successfully delivered on tasks within tight deadlines.

I took this role during my college course which related to my expertise. I was training to build my experience in coaching and gained the trust of my teacher to coach at a very young age, and putting my training into practise. My role was to develop coaching sessions for children depending on there age range. From 2-5. The sessions were set to develop in engaging, listening skills, and communication and to discipline elife styles. I also developed 1 to 1 sessions for children and families to develop confidence and work on areas that children were struggling in to take away not only learning but to also enjoy what hey are doing as well as Implemented diversity and inclusion workshops, improved workplace culture.

• Assisting customers in sports wear and trainers, using excellent customer service. Using tills and displaying items and general store duties. Excellent communication skills and collaborative work with team as well as on my own
• Handled cash transactions accurately, enhancing trust between business and clientele.
• Provided excellent customer service to ensure repeat business.